University

University operates as an air conditioning contractor serving Charlotte, North Carolina and surrounding communities. With a customer rating of 4.1 stars drawn from 49 client reviews, the company provides residential heating and cooling services within the greater Mecklenburg County region. Potential clients should verify licensing and insurance credentials directly with the contractor before scheduling service appointments.

The company markets 10-year warranty coverage on select parts and labor for qualifying installations, a commitment that warrants careful discussion during estimate conversations. Homeowners prioritizing extended warranty protection should request written documentation of specific warranty terms, coverage limitations, and transferability provisions before authorizing work.

Customer reviews highlight ongoing challenges with service responsiveness and warranty fulfillment that prospective clients should weighed carefully. Multiple reviewers documentextended wait periods for promised follow-up visits and difficulty reaching management for resolution. These account suggest the importance of securing detailed written service agreements before work begins, including clear timelines and documented commitments.