Futrell's Heating -A/C-Refrigeration

Futrell's Heating -A/C-Refrigeration serves Clinton, North Carolina as a neighborhood HVAC and appliance repair contractor with a 4.5-star average rating compiled across 19 customer reviews. The business operates Monday through Friday from 8 AM to 5 PM, providing service calls throughout Sampson County and neighboring communities including Warsaw, Roseboro, and Teachey. Prospective customers can reach the office directly at (910) 590-9714 to request same-day diagnostics for heating system failures, air conditioning malfunctions, or refrigeration equipment issues.

The contractor distinguishes itself through a "no fix, no fee" service guarantee, meaning customers do not pay if the reported problem cannot be resolved. This policy reflects a confidence in diagnostic accuracy that resonates throughout the review collection, where multiple clients specifically commend the technician's ability to identify root causes on first inspection. The business maintains general licensure and insurance provisions referenced on associated marketing platforms, though specific certification numbers are not published in the public-facing materials.

Reviewers consistently cite rapid response as a defining characteristic of their experience with this contractor. K Tyndall noted the technician arrived within one hour of the initial call, while Morgan North described a same-day restore following a summer AC failure during peak heat. Wesley Watson documented a particularly complex scenario involving wiring corrections left incomplete by another HVAC company, noting the unit now operates quietly after repairs. The technicians identified in reviews include Chris and Mr. Futrell, both praised for professional demeanor alongside technical competence.