H&C Heating and Cooling LLC

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About H&C Heating and Cooling LLC
HC Heating and Cooling NC serves Concord and the greater Cabarrus County region as a residential air conditioning contractor operating from a local office. The company holds an active North Carolina HVAC contractor license and maintains standard business liability insurance. Based on publicly available business registration data, the company has operated for multiple years from a fixed commercial location in Concord. CurrentGoogle listings show a rating of 3.6 stars across 21 customer reviews, providing prospective clients with a measurable snapshot of overall customer satisfaction. The company serves homeowners across Concord, Harrisburg, and surrounding Cabarrus County communities, with service hours that accommodate working families: Monday through Friday 8AM to 5PM, and Saturday 8AM to 1PM for scheduled appointments. Emergency after-hours service may be available for existing maintenance customers, though response cannot be guaranteed for new inquiries.
The contractor specializes in residential split system installations, including heat pump systems from major manufacturers. As noted in customer feedback, the company has installed Goodman brand HVAC systems complete with manufacturer-backed parts warranties. Service offerings include new system design and installation, system replacements for aging equipment, and repair services for both heating and cooling components. For customers considering system upgrades, the company can provide equipment recommendations tailored to home size, ductwork condition, and budget parameters. All installations comply with North Carolina state mechanical codes and applicable Cabarrus County permitting requirements. Service technicians arrive in company-branded vehicles and provide written proposals before proceeding with non-emergency repairs.
Customer feedback documents specific service experiences prospective clients should evaluate. One homeowner reported a complete Goodman system installation with a 10-year parts warranty, noting the heating system required repair within 18 months of installation. Another customer described a scheduled repair visit where the technician did not arrive as promised, requiring multiple follow-up calls. These documented experiences suggest the company's service quality may vary between jobs. Technicians named in reviews include Hector Perez, who has performed both installations and service calls. Prospective clients scheduling service should request written timeline commitments and confirm warranty claim procedures before authorizing non-emergency work.
What Customers Say
Across 21 reviews, 2 customers share detailed accounts describing service failures: one reports abandoned warranty work after system failure, another describes a missed appointment and incomplete repair requiring repeat service calls. Positive experiences are not documented in the available review sample.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–1 PM |
Services
New HVAC System Installation
Complete heating and cooling system design and installation for existing homes, including equipment selection and ductwork assessment.
Heat Pump Installation
Installation of heat pump systems for year-round heating and cooling in residential applications.
AC Repair & Maintenance
Diagnostic services and repair for air conditioning systems, including refrigerant handling and component replacement.
Heating System Repair
Repair services for furnaces and heating systems, including ignition components and heat exchangers.
System Replacement
Removal of aging equipment and installation of new HVAC systems with manufacturer warranties.
Emergency Service Calls
Available for existing maintenance customers. Response times vary based on call volume and technician availability.
Warranty Claims
Equipment warranty claims processed through the installing contractor. Customer may need to follow up directly with manufacturer.