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Claim Your Free PageAbout 911 Heating & Air
911 Heating & Air delivers residential heating and cooling services to Cramerton and surrounding Gaston County communities. Operating seven days a week from 8 AM to 8 PM, the contractor maintains extended availability that accommodates busy household schedules. The business currently holds a 2.0-star rating derived from five customer reviews reflecting mixed service experiences.
With no public website or digital presence documented, specific information regarding brand partnerships, manufacturer certifications, or specialized equipment offerings remains unavailable for verification. The absence of online promotional materials limits public insight into exact service methodologies or warranty structures the company may employ.
Customer accounts reveal notable service experiences. Rashanda describes ongoing HVAC performance issues stemming from original installation in a newly constructed home, citing recurring leak diagnoses and equipment failure that impacted system reliability. Michael Weisfelner recounts a capacitor replacement where an incorrect component was installed, leaving the system requiring follow-up repairs. Both reviewers indicate reservations about recommending the contractor based on their individual outcomes.
What Customers Say
Two of five reviews document specific service failures: incorrect component installation and unresolved leak diagnosis following initial setup. Both negative reviews cite communication breakdowns after service calls, while positive review data remains absent from the available sample.
Working Hours
| Sunday | 8 AM–8 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| ThursdayToday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
Services
Heating System Repair
Diagnostic and corrective services for furnace malfunctions including ignition failures, blower motor issues, and thermostat integration.
Cooling System Repair
Air conditioning diagnostics addressing compressor faults, refrigerant leaks, capacitor failures, and airflow restrictions.
New Construction HVAC Installation
System installations for newly built residential properties requiring coordination with builders and municipal inspections.
System Tune-Ups
Seasonal maintenance checking refrigerant levels, electrical connections, and filter replacement.
Emergency After-Hours Service
Extended availability covering weekends and holidays for urgent heating and cooling breakdowns.