Complete Comfort Heating and Air Conditioning, Inc.

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Claim This BusinessAbout Complete Comfort Heating and Air Conditioning, Inc.
Complete Comfort Heating and Air Conditioning, Inc. has earned a perfect 5.0-star rating across 108 customer reviews in the Crossnore area. Founded to serve the mountain communities of Western North Carolina, this licensed contractor handles residential heating systems, from furnace replacements to comprehensive heat pump installations. The company maintains an office in Crossnore and dispatches technicians throughout the surrounding region, including Linville, Newland, and the communities along the Toe River Valley.
One distinguishing factor is the team's dedication to transparent pricing and project clarity. Multiple reviewers note the company provided free estimates and honored competitive Rate comparisons without hidden fees. Technicians arrive within scheduled windows, explain diagnostic findings, and recommend repairs only when necessary rather than pushing unnecessary upgrades. The company also handles system extensions, a reviewer described having ductwork expanded to connect three newly added rooms to an existing central system, demonstrating capability beyond simple repair calls.
Customers repeatedly reference specific technicians in their five-star feedback. Grant (Carnett) appears across multiple reviews for his diagnostic skill and polite communication, earning commendations for troubleshooting problems other contractors missed. A reviewer from out of state praised Grant's punctuality and ability to accommodate difficult scheduling constraints. Caleb Thorpe guided a Linville homeowner through a cold-weather emergency, resolving a system issue during extreme winter conditions. These named experiences illustrate the hands-on expertise driving the company's reputation.
What Customers Say
All five sampled reviewers awarded five stars, with each mentioning specific technicians by name, Grant (three mentions), Caleb, Michael, Jesse, and Mikaela. Four reviewers specifically praised the company's communication, noting same-day response, thorough explanations, and follow-up calls throughout projects. No negative observations appear in available feedback.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Furnace Replacement
Full furnace unit replacement including new unit installation and system setup.
Heat Pump Installation
New combo heating and cooling heat pump systems for residential homes.
Ductwork Extension
Existing duct modification and extension to connect new room additions.
System Repair & Troubleshooting
Diagnostic services and repair for heating system malfunctions and performance issues.
Thermostat Installation
WiFi smart thermostat installation and programming upon customer request.
Preventive Maintenance
Regular service calls to maintain heating system efficiency and prevent breakdowns.
Emergency Service
Rapid-response calls for heating failures, especially during extreme weather.