R.E. Michel Company

R.E. Michel Company operates as an HVAC equipment and parts wholesaler in Durham, North Carolina, serving licensed contractors across the Research Triangle region. With a 3.5-star rating from eight customer reviews, this distributor stocks residential and commercial heating, ventilation, and air conditioning supplies. The Durham branch at 3303 Holland Road functions as a warehouse-style outlet where certified HVAC technicians procure components for installations and repairs. Business hours run Monday through Friday 7:30 AM to 4:30 PM with Saturday morning availability from 8:30 AM to noon.

Unlike retail home improvement stores, R.E. Michel Company functions as a trade-only wholesaler specializing in contractor-grade equipment. Their product inventory spans major categories including boilers, refrigeration systems, hydronics and steam equipment, indoor air quality solutions, motors, gas piping, and water heating apparatus. The company offers an ESP Inventory Management program for contractor accounts along with a REM Rewards loyalty program. They maintain showrooms by appointment only, allowing contractors to inspect equipment before bulk procurement.

Customer feedback reveals mixed experiences. One five-star reviewer praised the staff as great people with awesome customer service and extensive inventory. Another satisfied customer noted the well-stocked warehouse supplies nearly any HVAC-R need. Negative reviews consistently reference refusal to sell to non-contractors, with one reviewer recounting being turned away on a holiday weekend when refusing high markup rates, and another denied service after disclosing they were not a licensed contractor.