Cross Comfort Solutions
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Claim This BusinessAbout Cross Comfort Solutions
Cross Comfort Solutions operates as a licensed HVAC contractor serving Elizabethtown, North Carolina, and surrounding communities. The business maintains a 5.0-star average rating compiled from 68 client reviews, reflecting consistent delivery of heating and cooling services across residential and light commercial settings. Operating hours span Monday through Friday from 8 AM to 5 PM, the company handles system installations, repairs, and routine maintenance for forced-air furnaces, heat pumps, and central air conditioning units. Potential clients can reach the office directly at (910) 247-6200 to discuss project requirements or schedule service consultations.
The company sets itself apart through methodical project execution and thorough clean-up protocols following installation work. Reviewers document instances where technicians arrives with equipment including yard rakes to restore landscaping grounds following exterior condenser placements. Service offerings encompass new system design and installation, emergency repair response for failed heating or cooling equipment, and preventive maintenance programs designed to extend equipment operational lifespans. The business presents competitive pricing on equipment options and provides post-installation follow-up communications to confirm homeowner satisfaction with completed work.
Customer feedback highlights specific service scenarios demonstrating company capabilities. One reviewer recounts same-day arrival during a heat pump failure combined with an unresolved plumbing leak, with the technician addressing both issues during a single service call. Another detailed account describes a ductless mini-split installation in a residential setting, noting the installer's systematic approach, workspace preparation, and post-installation surface cleaning before departure. A third reviewer documents a large-scale commercial heating and air conditioning installation spanning 6,300 square feet, completed during peak summer conditions with the crew maintaining work quality despite challenging environmental temperatures.
What Customers Say
All 68 reviewers award 5-star ratings, with multiple customers specifically mentioning same-day emergency response capabilities and post-installation follow-up calls. Positive themes include on-time arrivals, clean workspace procedures, and technician knowledge, while several reviewers note the company addresses multiple system issues during single service visits.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
New HVAC System Installation
Complete heating and cooling system installation including heat pumps, central air conditioners, and forced-air furnaces for new construction and replacement applications.
Ductless Mini-Split Installation
Ductless mini-split system installation providing zoned heating and cooling solutions for homes without existing ductwork infrastructure.
HVAC Repair Services
Emergency and scheduled repair services addressing heating system failures, cooling breakdowns, and component malfunctions across all supported equipment types.
Preventive Maintenance
Routine maintenance programs including system inspections, filter replacements, and performance evaluations to maximize equipment efficiency and lifespan.
Commercial HVAC Installation
Large-scale commercial heating and air conditioning installation services for retail buildings, warehouses, and office facilities.
System Replacement Consultation
Equipment assessment and recommendation services helping homeowners understand replacement options, brand selections, and pricing considerations.