A & M Contractors Inc

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Claim This BusinessAbout A & M Contractors Inc
A & M Contractors Inc has served residential and light commercial clients across central North Carolina since its founding, holding a general contractor license that enables the firm to handle both new construction and renovation projects. The company maintains an office in Ellerbe and_FIELD_MISSING_primarily operates within Richmond County and neighboring communities including Rockingham, Hamlet, and Cheraw. With a 3.8-star rating drawn from twelve customer reviews, the contractor has built a mixed but documented track record spanning multiple project types from heating system installations to full ductwork replacements. Their registered phone number, (910) 652-6230, connects callers directly to the Ellerbe headquarters during standard weekday hours from 7:30 AM to 4:30 PM.
Independent feedback reveals a division in client sentiment that warrants attention. The majority of favorable reviews cite reliable scheduling, transparent pricing on labor, and crews that arrive prepared with proper tools. Two five-star ratingsspecifically from Jason Riker and Floss Minniehighlight heat pump installations completed at reasonable cost with professional conduct. Conversely, three one-star reviews detail significant concerns: Steve Farr described incomplete cleanup leaving debris inside walls, Laura M reported a neglected service call, and Passion White flagged extreme markup on replacement parts. These complaints represent patterns that prospective clients should investigate during initial consultation.
Specific customer scenarios provide the most actionable insight for homeowners weighing this contractor. When Jason Riker needed a heat pump system installed, he reported the crew operated as cohesive professionals who delivered the project on schedule and at fair estimate. However, Stephen Farr recalled a multi-visit ordeal where A&M Scott and team installed visible ductwork without addressing underlying issues, then declined subsequent service requests. Laura M documented a twelve-day span between her initial call and promised visit that never materialized. These contrasting experiences suggest that project scope, written documentation, and clear milestone expectations may influence outcomes more than the company name alone.
What Customers Say
Four of seven reviewers awarded top marks citing professional conduct and fair pricing, while three one-star reviews center on abandoned service calls andparts markup. Jason Riker's five-star heat pumpinstallation and Floss Minnie'sdependable recurring service balanced against Stephen Farr's unfinished work and Laura M's no-show represent a sharp divide in client outcomes.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| ThursdayToday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
Heat Pump Installation
Full system install including outdoor unit, indoor handler, thermostat configuration, and refrigerant lines for new construction or replacement.
Heating System Repair
Diagnostic services for furnace malfunctions, ignition failures, and thermal exchange problems in residential forced-air systems.
Ductwork Installation & Replacement
Custom sheet metal duct fabrication and installation serving whole-home distribution needs, including coordination with existing vents.
Air Conditioning Service
Cooling system maintenance, refrigerant recharge, capacitor replacement, and compressor diagnostics for split systems.
Annual System Maintenance
Pre-season tune-ups covering filter replacement, coil cleaning, electrical testing, and performance verification for HVAC equipment.
Commercial Light Installation
Small business heating and cooling solutions including package units and rooftop system service for retail or office spaces.