Custom Heating & Air, LLC

Custom Heating & Air, LLC operates as a licensed HVAC contractor serving Erwin and the surrounding Johnston County region. The team delivers heating and cooling solutions to residential clients across the area, maintaining a 4.2-star average based on ten customer reviews. Their office hours run Monday through Saturday from 7:30 AM, with Saturday offering extended evening availability until 6 PM. The company has built its reputation on responsive service and competitive pricing, attracting both homeowners and renters seeking reliable climate control assistance.

With limited public information available regarding specific brand partnerships or specialized certifications, this contractor distinguishes itself through operational availability and customer accessibility. The extended Saturday schedule provides flexibility for clients who cannot accommodate weekday appointments, and their practice of providing quotes same-day enables homeowners to make informed purchasing decisions without prolonged uncertainty.

Customer narratives reveal dedicated technicians handling urgent situations. Rodney and Haley have performed ongoing HVAC work for long-term clients, demonstrating consistency in craftsmanship and fair pricing. During an extreme humidity event preceding Independence Day, the team restored cool air to a stranded household in under twenty minutes, a response time the homeowner characterized as life-saving. Another reviewer described immediate quotation and installation follow-through within twenty-four hours, highlighting the company's commitment to swift service completion.