Arnold Service Company - Heating & Air

Arnold Service Company, operating as McGowan Heating & Air Inc., has served Fayetteville and the surrounding communities since at least 2009, building a reputation as a family-owned contractor with deep roots in Cumberland County. The business maintains an A+ rating with the Better Business Bureau and holds a 4.7-star average across 168 verified customer reviews. Their team of certified technicians provides residential and commercial HVAC services across Fayetteville, Hope Mills, Spring Lake, Raeford, St. Pauls, and communities throughout Cumberland, Harnett, and Hoke counties. The company operates Monday through Friday from 8 AM to 5 PM and offers 24/7 emergency repair services for system failures that cannot wait.

What distinguishes Arnold Service Company is their designation as a Trane Comfort Specialist, a certification awarded only to contractors meeting Trane's rigorous standards for technical expertise and customer satisfaction. This partnership ensures access to Trane's full line of heating and cooling systems, including advanced heat pumps and high-efficiency furnaces. The company also specializes in indoor air quality solutions specifically designed for North Carolina's humid climate, offering whole-home air purifiers, humidity control systems, and ventilation upgrades that help homeowners manage allergens and maintain consistent comfort. They provide financing options to make system replacements more accessible, and their preventive maintenance programs help extend the life of existing equipment.

Customer reviews frequently name specific technicians who delivered exceptional service. James earned repeat business from customer Doreen DeJaynes, who scheduled a non-emergency call and requested James specifically because he had serviced her system five years prior. He arrived promptly the next morning and restored her heating system the same day, earning praise for his knowledge and reasonable pricing. Technician David Wolfe received commendation from Roosevelt McPherson for being prompt, courteous, and highly professional. Another reviewer, T.S. Torres, noted that Arnold Service Company consistently completes jobs correctly on the first visit at reasonable cost, contrasting with previous experiences with other contractors who overcharged or failed to honor warranties.