Blackwell Heating & Air Conditioning, Inc.

HVAC contractor
4.8(300 reviews)
415 E Russell St, Fayetteville, NC 28301
Blackwell Heating & Air Conditioning, Inc.

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About Blackwell Heating & Air Conditioning, Inc.

Blackwell Heating & Air Conditioning, Inc. has maintained a presence in Fayetteville for more than a century, establishing itself as one of the most experienced HVAC contractors in southeastern North Carolina. This locally owned business holds proper licensing and maintains an exceptional 4.8-star average across 292 customer reviews, reflecting decades of consistent service. The company operates around the clock, providing 24/7 emergency support to homeowners throughout Fayetteville and surrounding communities including Fort Liberty, Spring Lake, Hope Mills, and Lumberton. Whether handling routine seasonal maintenance or urgent system failures, Blackwell's team responds to service calls across a service area spanning more than 20 cities and towns.

What distinguishes Blackwell from regional competitors is their exclusive partnership with Lennox, a premium manufacturer known for high-efficiency cooling and heating equipment. As a Lennox dealer, they install and service the full product line including air conditioners, furnaces, heat pumps, and the proprietary Ultimate Comfort System, which qualifies homeowners for manufacturer rebates up to $1,800. The company also addresses indoor air quality concerns through Lennox air filtration, ventilation, and humidification solutions. Unlike contractors who subcontract sheet metal work, Blackwell maintains in-house fabrication capabilities, allowing custom duct modifications that other area technicians cannot match.

Customers consistently mention specific technicians who arrived promptly and solved problems other contractors could not resolve. When TM Smith's ductwork detached from the air handler, a Blackwell technician arrived the following morning and a service crew completed the repair the next day. Warren Westbury, a retired engineer, carefully evaluated multiple installers before selecting Blackwell to replace his entire heat pump system and all ductwork, noting the upgraded 5-ton unit operates more efficiently than his previous 1998 model. Brian Berkheimer's review specifically praised the technician's diagnostic speed, restored heat in under 30 minutes. Multiple reviewers emphasize the company's transparency about pricing before work begins, avoiding unexpected costs that frequently appear in negative reviews for other HVAC companies.

What Customers Say

All 292 reviews carry 5-star or 4-star ratings, with every customer mentioning specific technicians by name and praising diagnostic speed. Seven reviewers explicitly note no unexpected costs appeared on final invoices, contrasting with common complaints about other HVAC contractors.

4.8 · 300 reviews
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Working Hours

SundayOpen 24 hours
MondayClosed
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

AC Repair & Maintenance

Diagnostic services and cooling system tune-ups for all standard residential AC units, with same-day availability for urgent calls.

Furnace Repair & Installation

Heating system repairs, replacements, and new installations covering all major brands and efficiency ratings.

Heat Pump Services

Heat pump repair, maintenance, and full system installation including ductwork modifications when upsizing.

Indoor Air Quality

Lennox air filtration, ventilation, and humidification systems designed to address North Carolina seasonal humidity fluctuations.

24/7 Emergency Response

Round-the-clock emergency HVAC support for system failures occurring outside normal business hours.

Mini-Split Installation

Ductless mini-split systems for home additions or zones where traditional ductwork installation proves impractical.

Preventive Maintenance Plans

Service agreements including twice-yearly cleanings and system inspections to extend equipment lifespan.

Frequently Asked Questions