CTC Supply

Heating contractor
4.7(35 reviews)
121 N Racepath St, Fayetteville, NC 28301
CTC Supply

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About CTC Supply

CTC Supply has anchored its presence in Fayetteville, North Carolina, for years as a go-to source for heating equipment and replacement parts. The locally rooted contractor holds a 4.7-star average drawn from 35 reviews, reflecting consistent satisfaction across a broad customer base. Operating Monday through Friday from 7:30 AM to 5 PM, the company supplies both do-it-yourself homeowners and licensed tradespeople tackling installs and emergency repairs. The team has earned particular praise for treating walk-in customers with the same attentiveness it extends to professional HVAC crews.

What separates CTC Supply from typical wholesale-only counters is an uncommon willingness to serve retail buyers. While many supply centers prefer professional installers exclusively, CTC Supply welcomes homeowners who need the right part without a contractor gatekeeper. The counter manager has offered to open the store on weekends for stranded customers facing full loss of heating or cooling, and has extended his direct business card to ongoing clients. These small gestures carry real weight when a system fails on a Friday evening and the next supply house is already closed for the weekend.

Michael Dieck learned this firsthand. After a heat pump failure, he visited CTC Supply in Fayetteville and found two employees who sourced a replacement part directly from the Ruud Factory for next-day delivery. The counter manager then proactively offered to open the store on a weekend if the install ran long, ensuring the homeowner would not go another night without climate control. Tyrus Klinefelter received similarly decisive guidance at the front desk, getting his system running again on verbal advice alone without an expensive service call. When the next heat wave presses a Fayetteville homeowner's system to its limit, a quick call to CTC Supply before calling a full service truck may save both time and money.

What Customers Say

All eight visible reviews award 5 stars and mention staff members by name or role, with Michael emerging as the most-cited employee across multiple customer accounts. Reviewers consistently highlight affordability and the willingness to pull parts for physical comparison, setting CTC Supply apart from supply counters that require prepayment sight unseen. Negative sentiment is absent from the current review set.

Working Hours

SundayClosed
Monday7:30 AM–5 PM
Tuesday7:30 AM–5 PM
Wednesday7:30 AM–5 PM
ThursdayToday7:30 AM–5 PM
Friday7:30 AM–5 PM
SaturdayClosed

Services

Heating Equipment Supply

New heating systems, heat pumps, and furnaces available for purchase by both homeowners and licensed contractors.

OEM Replacement Parts

Factory-direct replacement components sourced from manufacturers such as Ruud, including compressors, blowers, and controls.

Retail Parts Counter

Open counter access for homeowners to purchase individual parts without a contractor license or pre-order.

System Diagnostics Guidance

Counter staff advise homeowners on repair options and part identification, helping avoid unnecessary service calls.

Emergency Part Acquisition

Rapid sourcing of out-of-stock or specialty parts for next-day delivery to minimize downtime during system failures.

Frequently Asked Questions