Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessD&L Parts Company has earned a 4.5-star average across 52 customer reviews at their Fayetteville, North Carolina storefront on Sycamore Dairy Road. The supplier stocks replacement components and full units across HVAC, water heaters, and major home appliances, carrying trusted names like Trane, Carrier, Lennox, Rheem, and Goodman. Shoppers browse categories ranging from split systems and package units to washers, dryers, and dishwashers. Walk-in customers and professional contractors alike benefit from a searchable inventory backed by decades of parts expertise. Regular weekday hours run from 8 AM to 5 PM, Monday through Friday.
A model lookup tool on dlpartsco.com lets customers search by appliance make and series number, eliminating guesswork when a part name is unknown. A barcode scanner in-store speeds identification further, pulling exact cross-references without manual entry. Beyond common retail brands, D&L lists specialty lines including AMERISTAR equipment, COMMERCIAL-REFRIGERATION fixtures, and indoor air quality solutions such as UV germicidal systems and whole-house air cleaners. Professional installers sourcing mini-splits, PTACs, or sheet-metal duct components will find inventory that typical big-box retailers do not stock. The contractor-facing catalog and parts lookup portal signal a business built for trade relationships rather than casual walk-in traffic alone.
Danielle Rewitzer drove to the store on a Saturday when her home AC failed, and staff tested the suspect component, traced the fault to incorrect voltage, and explained the chain of events so she understood the root cause before purchasing a replacement. Robert Leggett called requesting a washer pump and reached Ms. Stone, who guided him to the correct part promptly and without frustration. Across all 52 reviews, positive feedback consistently cites staff product knowledge, while the three lower ratings center on pricing or a single interpersonal interaction rather than technical competency.
Of 52 reviews, the 4.5-star average reflects strong satisfaction, with positive reviewers naming staff who explained diagnostic findings and stayed with customers until the right part was identified. Saturday availability draws repeat praise from homeowners facing unexpected breakdowns. Negative reviews focus on cost perceptions or a single service interaction, not on parts quality or technical expertise.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Furnaces, split systems, package units, mini-splits, window units, and PTACs from brands including Trane, Carrier, Lennox, and Goodman.
Replacement pumps, motors, controllers, and functional parts for refrigerators, ranges, dishwashers, washers, dryers, and garbage disposals.
Full units and repair components for Rheem, Rinnai, and related brands, covering both tank and tankless configurations.
Air filters, UV germicidal systems, whole-house air cleaners, and related accessories for residential and light commercial applications.
In-store scanner and online tool that match appliance brand and model numbers to exact OE equivalent parts without guesswork.
Fittings, fasters, chemicals, specialty hvac tools, and NAVAC branded equipment for contractors and experienced DIYers.