Johnstone Supply

Johnstone Supply operates as a wholesale HVAC equipment distributor in Fayetteville, North Carolina, serving licensed contractors across the region. With a solid 4.5-star rating from 19 customer reviews, this supplier has built a reputation among professional HVAC technicians seeking quality parts and equipment. The location sits conveniently off the main road, allowing contractors to efficiently load supplies and continue to job sites. Their customer appreciation events, where staff prepares seafood for visiting contractors, reflect a relationship-focused approach that keeps professionals coming back. The distributor maintains standard business hours Monday through Friday, making it a reliable weekday resource for contractor supply needs.

What distinguishes Johnstone Supply from general contractors is their wholesale-only business model, supplying exclusively to licensed HVAC professionals rather than residential customers. Their extensive catalog covers major equipment categories including Goodman residential systems, commercial packaged units, mini-split configurations, and specialized options like geothermal units and high-velocity air systems. The parts inventory is particularly comprehensive, offering OEM components ranging from compressors and motors to thermostats, ignition components, and refrigeration-specific items. This contractor-only access ensures that purchases are made by qualified technicians who can properly install and service the equipment.

Several reviewers highlight specific team members who deliver exceptional service. Brent, Tommy, and crew receive consistent praise for going above and beyond, with one reviewer specifically calling out their cooking skills during customer appreciation events. Ian Gamble notes the counter staff including Bruce, Tommy, Matt, and Shawn as consistently helpful when sourcing Goodman parts. For contractors needing same-day supplies, arriving early, around 6:30 AM on weekdays, reportedly streamlines the pickup process. Jeffrey receives recognition for assisting drivers with safe docking procedures, while another reviewer mentions getting in and out efficiently with a warranty compressor. The negative review from a homeowner underscores that this location strictly serves licensed contractors, not retail customers.