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About Roy's AC Heat and Appliance Repair
Roy's AC Heat and Appliance Repair serves homeowners in Fayetteville, North Carolina, and holds a rating of 1.5 stars derived from 11 customer reviews. The business operates without a published website, and working hours are not listed in public records. Multiple reviewers note difficulty reaching the company by phone after initial service contact, and several customers describe challenges scheduling follow-up appointments after initial payments were collected.
The contractor's service offerings are not detailed on any public-facing platform, and no manufacturer certifications, brand partnerships, or specialized equipment designations appear in available business listings. Reviewers who attempted to engage the company for appliance repairs, including refrigerator and microwave service, report varied experiences regarding parts availability and diagnostic processes. No workmanship guarantees or service warranties are documented in public information.
Customer reviews document specific interactions involving technicians named Roy, with multiple reviewers describing payment arrangements where funds were collected prior to completed repairs. One reviewer (Adam Gray) recounts paying in advance for a dryer door sensor repair, then experiencing a new malfunction after the initial issue was addressed. Another reviewer (Matt Bond) describes a $400 check payment for refrigerator service with no follow-up contact afterward. These accounts represent patterns identified across multiple reviews.
What Customers Say
All 11 reviews assign 1 star. Six reviewers describe situations where payment was collected but no service technician returned. Four reviewers specifically mention the technician named Roy who performed initial diagnostics or repairs. Common complaints include: no-show appointments, inability to reach the company by phone after payment, and requests for repeat service that went unfulfilled.
Services
AC Repair
Air conditioning diagnostic and repair services, as referenced in customer reviews describing service calls.
Heating Repair
Heating system repair services mentioned in business name, though no specifics available.
Appliance Repair
Refrigerator and dryer repair services documented in multiple customer reviews.
Microwave Installation
One reviewer describes attempting to schedule microwave installation after purchasing a replacement unit.