Scott Service Company

HVAC contractor
4.9(77 reviews)
1621 McArthur Rd, Fayetteville, NC 28311
Scott Service Company

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About Scott Service Company

Scott Service Company was established in 2013 by Jonathan and Leah Scott, who bring over 20 years of combined HVAC industry experience to Fayetteville and surrounding communities. This locally owned and operated business has earned a 4.9-star rating across 76 customer reviews, demonstrating consistent service quality in the heating and cooling trades. The company operates Monday through Friday from 8 AM to 5 PM, serving homeowners across the region including Fayetteville, Raeford, and Hope Mills.

The contractor distinguishes itself through manufacturer partnerships with leading brands such as Goodman, Friedrich, and Ruud, ensuring access to quality replacement parts and equipment. Scott Service Company offers specialized gas fireplace repair, a niche service many area HVAC companies do not provide, alongside traditional heating and cooling system work. The business provides maintenance plans starting at $149 for the first unit and $89 for additional units, making year-round system care accessible. They also offer financing options through Payzer, helping homeowners manage unexpected repair costs without compromising comfort.

Customer reviews consistently highlight specific team members who deliver exceptional service. Jonathan Scott personally resolved a complex fireplace regulator issue for one homeowner who praised his professionalism and thorough cleanup. Dylan ,Leah , For a home addition project, the installation crew arrived on time, maintained a clean work area, and completed the job efficiently, with the crew chief David ensuring the project stayed on target. These named customer experiences demonstrate the company's commitment to individualized service.

What Customers Say

All five-star reviews reference specific team members by name, with Jonathan, Leah, and Dylan appearing most frequently across feedback. Four reviewers mention same-day or emergency service availability, highlighting the contractor's responsiveness during heating and cooling crises. Customers consistently praise diagnostic skill and thorough system cleaning rather than pricing, suggesting quality workmanship justifies costs.

Working Hours

SundayClosed
MondayClosed
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
ThursdayToday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed

Services

Air Conditioning Repair & Installation

Complete AC diagnostics, repair, and new system installation for cooling comfort in Fayetteville's warm months.

Heating System Services

Furnace repair, heating installation, and heat exchanger inspections to keep homes warm during winter.

Heat Pump Solutions

Sales, installation, and maintenance of heat pump systems for year-round heating and cooling efficiency.

Ductless Mini-Split Installation

Installation of ductless mini-split systems for zoned comfort in home additions or specific rooms.

Gas Fireplace Repair

Specialized service for gas fireplaces including regulator repairs and functional restoration.

HVAC Inspections & Maintenance

System-wide inspections, cleaning condensate lines, checking refrigerant, and performance verification.

Preventive Maintenance Plans

Annual maintenance agreements covering multiple units at discounted rates for year-round system care.

Frequently Asked Questions