Sears Appliance Repair

Sears Appliance Repair operates from 400 Cross Creek Mall in Fayetteville, serving the city and surrounding communities throughout Cumberland County. With 493 verified customer reviews generating a 4.6-star rating, this contractor has built a substantial service record in the Cape Fear region. The company dispatches factory-certified, insured, and background-checked technicians to handle both appliance and HVAC repairs, offering same-day and next-day appointments for urgent situations.

What distinguishes this contractor is their brand-agnostic repair philosophy , they service appliances and HVAC systems regardless of where the equipment was originally purchased. Their HVAC division covers central air conditioners, heat pumps, and furnaces, while their appliance team tackles refrigerators, washers, dryers, dishwashers, and ovens. The company operates on an extended daily schedule from 9 AM to 10 PM most days, accommodating homeowners who cannot schedule service during typical business hours.

Recent reviewer feedback highlights specific technicians making a difference. Paul received praise for diagnosing a heater issue, ordering parts, and returning as scheduled to complete the repair , one reviewer noted his professionalism and informative approach to HVAC maintenance. Cedric was recognized for efficiently fixing a refrigerator ice maker, quickly identifying the problem and explaining the repair in clear terms. However, some reviewers have noted frustration with repeated repair visits for the same issue and communication gaps between dispatch and field technicians.