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Claim This BusinessSERVPRO of Fayetteville, Bladen and Robeson Counties is a woman-owned, family-operated restoration company established in 2009. Led by Team Zubricki, the business holds IICRC certifications and maintains a 4.8-star rating from 212 customer reviews. The company provides 24/7 emergency response across a service area that includes Fayetteville, Hope Mills, Spring Lake, Pembroke, and Elizabethtown. In 2024, SERVPRO Team Zubricki was named the SERVPRO National Franchise of the Year, selected from over 2,250 franchises across North America.
What distinguishes this contractor is their scalable large-loss capability combined with local leadership. The company maintains six command centers and partners with state, local, and federal agencies including the Department of Veteran Affairs and the Armed Services. Their technicians handle the full scope of restoration including water damage extraction, fire cleanup, mold remediation, storm recovery, and construction services. The business also offers specialty services like biohazard cleanup, virus and pathogen disinfection, document restoration, and roof tarping.
Customer stories from reviews reveal dedicated technicians making a difference. Annabel in Fayetteville recalled the team arriving in the middle of the night after water damage, achieving a dry house within 24 hours. Hostler noted technician Al responded to a water heater explosion emergency at midnight, demonstrating thorough knowledge of drying procedures. Jessica and her team arrived within two hours on a Sunday to address a mini-flood, guiding the homeowner through insurance paperwork. Leonard from Hope Mills praised the professional and prompt service during his water damage emergency.
Positive reviews consistently mention rapid response times and knowledgeable technicians. Five of eight sampled reviews specifically cite same-day or after-hours arrival. Technicians named in reviews include Al, Anthony, Jessica, Cody, Deon, and DaQuan. The single 1-star review concerns a mold investigation where the customer felt the protocol recommended did not address the root cause.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Water extraction, structural drying, and damage repair using advanced inspection and extraction techniques to prevent secondary property damage.
Fire damage remediation including smoke and soot removal, structural cleaning, and contents restoration.
Mold inspection, containment, removal, and remediation to restore affected properties to safe conditions.
Emergency response for storm damage including water removal, board-up services, and property tarping.
Full construction scope for property restoration including repairs and rebuilding after damage incidents.
Services include biohazard cleanup, crime scene cleanup, sewage remediation, odor removal, and vandalism restoration.
Packout services, document drying and restoration, drapery cleaning, and contents cleaning.
Professional air duct cleaning and HVAC system cleaning for residential and commercial properties.