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Claim Your Free PageSimmons Heating & Air Conditioning has served Fayetteville and surrounding North Carolina communities for over 15 years as a licensed heating and cooling contractor. The company holds a 3.9-star rating across seven customer reviews, with recent feedback highlighting both emergency repair capabilities and recurring maintenance services. Technicians regularly service homes throughout Cumberland County and neighboring areas including Hope Mills, Fort Liberty, and Spring Lake.
What distinguishes Simmons from other area contractors is their commitment to after-hours emergency response. Multiple reviewers noted the company's willingness to dispatch technicians outside standard business hours, including same-day service during extreme heat events. The maintenance agreement program offers annual tune-ups designed to prevent system failures before they occur, though some commercial clients have reported challenges with warranty claims on newer equipment.
Customer experiences at Simmons often hinge on the specific technician assigned. Reviewers consistently praised Mickey for his thorough diagnostics and refusal to leave until issues were fully resolved, even working late into the evening during heat waves. Jayme received commendation for arriving at 11pm after a customer called at 7pm during an emergency. However, two negative reviews cited frustration with proprietary filter systems and concerns about labor costs on warranty-adjacent repairs, suggesting that customers should discuss pricing details before authorizing work.
Three of seven reviewers awarded 5 stars, specifically noting technicians Mickey and Jayme who provided same-day emergency service during heat waves. The four negative reviews cite issues with proprietary filter pricing, labor costs exceeding $1,000 for warranty-adjacent repairs, and office staff communication. Positive reviews consistently mention professionalism and thoroughness.
Diagnosis, repair, and annual tune-ups for cooling systems including emergency same-day service.
Furnace and heat pump service to ensure reliable operation during colder months.
Installation and service of commercial HVAC units for business properties.
24-hour dispatch available for urgent heating and cooling failures with extended technician hours.
Annual service contracts designed to maintain system efficiency and prevent unexpected breakdowns.