Is this your business?
Manage your details and start getting customer inquiries. Takes about a minute by phone.
Claim Your Free PageClaiming is free. Featured placement is optional, $99/mo.
About Thompson's Maintenance and Repair LLC
Thompson's Maintenance and Repair LLC operates as a handyman service provider in Fayetteville, North Carolina. The business holds a 4.0-star rating derived from 4 customer reviews, indicating consistent service quality within the local market. Tony serves as the primary technician referenced in customer feedback, handling project coordination and on-site work. The company responds to service requests within the Fayetteville metropolitan area, assisting residential property owners with repair and maintenance projects. Customer communications flow through the phone number (910) 366-6797, which appears in the business contact information.
The contractor distinguishes itself through transparent communication practices and thorough work explanations. Reviewers note that Tony describes project scope and methodology before commencing repairs, ensuring homeowners understand the technical aspects of their service. The business prioritizes completing repairs correctly on the first attempt rather than scheduling repeat visits. Customer feedback emphasizes problem-solving approach rather than generic handyman offerings, with specific mention of ensuring underlying issues receive proper attention.
Customer scenarios from verified reviews reveal specific service experiences. One homeowner described a 4-day project where Tony arrived daily at 8:30am and worked through 5pm, maintaining consistent communication throughout the job. Another reviewer noted Tony fixed an AC system while providing cost savings compared to other estimates. A third customer specifically mentioned receiving clear explanations before work commenced, indicating the technician values informed consent in service delivery.
What Customers Say
All 4 reviews award 5 stars, with Tony named directly in each testimonial. Reviewers consistently mention knowledge level, quality workmanship, and transparent communication as recurring themes. One client described saving several thousand dollars on an AC repair that other contractors had quoted higher.
Services
General Handyman Repairs
Interior and exterior maintenance tasks including fixture repairs, mounting, and adjustments for residential properties.
AC System Repair
Heating and cooling equipment diagnostics and repair, with one reviewer confirming successful air conditioning service.
Property Maintenance
Ongoing maintenance services addressing wear items and preventive repairs for homeowner properties.
Project Assessment
Evaluation of repair needs with explanation of scope and methodology before commencing work.
Diagnostic Services
Problem identification for mechanical and structural issues, ensuring accurate repair approaches.