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Claim This BusinessPrecision Comfort Services operates as a family-owned HVAC contractor based in Flat Rock, North Carolina. With a perfect 5-star rating across 62 reviews, the company provides round-the-clock service every day of the week. Owner-operated by DeWayne Moreno, the business has earned trust through honest diagnostics and fair estimates. Multiple customers specifically note DeWayne performs the work himself rather than delegating to technicians he supervises from a distance. Reviews frequently mention his thorough approach and willingness to go beyond basic repairs to serve the homeowner.
What distinguishes Precision Comfort Services is the owner's hands-on expertise with diverse equipment and his commitment to transparent service. DeWayne Moreno handles everything from heat pump installations to Generac generator servicing, with customers specifically citing his work with Bosch heat pumps and Generac standby systems. Several reviews highlight his practice of researching warranty options that could benefit the customer, even when that means directing business elsewhere. The 24/7 availability ensures homeowners facing heating or cooling emergencies can reach a knowledgeable decision-maker directly, not a call center.
Customer stories illustrate what that accessibility means in practice. Richard Moreland describes DeWayne arriving quickly after widespread storm damage, thoroughly researching his situation, and discovering an extended labor warranty he hadn't known about. Karen Larken notes her Bosch heat pump installation has performed flawlessly through all seasons, attributing that reliability to DeWayne's conscientious attention to detail. Mark Springle required Generac service work and received a detailed receipt within days, documentation he used to update his warranty registration. Chris's generator installation included painted exterior piping and a treated lumber stand matching the wooded property, demonstrating the extra effort that earns consistent five-star ratings.
All 62 reviewers awarded 5 stars, with customers specifically praising DeWayne Moreno's thorough diagnostics and honest guidance on repair versus replacement. Four reviews highlight rapid same-day or next-day response for emergency breakdowns, and several customers mention he personally performs the work rather than delegating to less experienced technicians.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnoses and repairs heating and cooling systems; tune-ups and preventive maintenance to extend equipment life and improve efficiency.
New equipment installation and full system replacements with fair, detailed estimates and professional workmanship.
Specialists in heat pump installation and servicing, including Bosch systems noted for reliability across all seasons.
Maintenance, repairs, and complete standby generator installations with quality finishing including exterior piping and generator stands.
24/7 availability for urgent heating and cooling breakdowns, with rapid response times documented across multiple reviews.
HVAC solutions for business properties beyond residential standard service offerings.