McKinney Heating and Cooling

McKinney Heating and Cooling has served Fletcher and the surrounding Buncombe County area for more than 15 years, built on a reputation for responsive residential service. Owner Dwayne McKinney handles most service calls personally, earning repeat business from landlords managing multiple rental properties as well as homeowners who call him for every heating and cooling need. The company maintains 24/7 availability including weekends and holidays, responding to emergency calls across Fletcher, Arden, and Black Mountain. Current rating stands at 3.8 stars across six published reviews, with four customers awarding five stars for professionalism and fair pricing.

What distinguishes McKinney Heating and Cooling from larger HVAC companies is the direct involvement of the owner on every job. Dwayne McKinney performs diagnostic work and repairs himself rather than dispatching varying technicians, giving customers a consistent point of contact who knows their system's history. The company emphasizes transparent pricing, with multiple reviewers noting reasonable costs compared to competitor estimates. This owner-operated model allows for flexible scheduling and personalized recommendations without the overhead structure of bigger firms.

Recent reviews describe two distinct service scenarios that illustrate the company's approach. Rita Riddle's review details a 15-year relationship spanning rental property maintenance through a new home construction project, with consistent professionalism and pricing that outperformed other contractors. David Buchanan's experience highlights same-day response during a heat pump issue, with Dwayne arriving quickly, explaining the problem clearly, and performing repairs on the spot. However, one 2024 review from Stephen Hughes describes significant issues with a new home installation including an undersized system and drainage problems that required complete remediation.