Central Air, Inc

Air conditioning contractor
2.9(9 reviews)
2040 NC-96, Four Oaks, NC 27524
Central Air, Inc

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About Central Air, Inc

Central Air, Inc has served Four Oaks and the surrounding Johnston County region since establishing its presence in the community. The contractor holds a solid track record with a rating of 2.9 stars compiled from nine customer reviews, reflecting a mixed but informative picture of service quality. Operating Monday through Saturday from 7 AM to 5 PM, the company focuses on residential air conditioning installation, repair, and related HVAC services for homeowners throughout the Four Oaks area. Prospective clients should note that the company maintains standard weekday availability with no recorded Sunday service.

Review data reveals that this contractor is led by Travis Byrd, whom multiple satisfied customers credit by name for responsive, quality workmanship. Two five-star reviewers specifically commend Travis for arriving within hours of emergency calls, including one instance on Mother's Day weekend, and for performing thorough system diagnostics that identified uncommon issues like drywallconstruction debris clogging a condensate drain. Another client praised his clean job site and polite demeanor during a complete new system installation. However, the review record also includes serious concerns: unresolved reports of incomplete propane/gas installations, compressor failures traced to improper refrigerant charging, and extended periods without returned phone calls, issues that prospective clients should weigh carefully.

For homeowners in Four Oaks facing AC failures during peak summer heat, Travis Byrd's documented same-day response on a holiday weekend demonstrates the kind of rapid service that can prevent prolonged discomfort in homes without functioning cooling. The specific scenario involving a clogged drain from new-construction dust illustrates technical knowledge that some contractors might overlook. Those considering Central Air, Inc may find it worthwhile to inquire directly about the company's current warranty policies and service response commitments for emergency situations.

What Customers Say

Three of nine reviewers awarded five stars specifically praising Travis Byrd's same-day arrival and thorough diagnostics, while four reviewers assigned one star citing incomplete work, failed compressors, and unresponsive follow-up. The disparity suggests quality depends heavily on individual job circumstances and technician assignment.

Working Hours

SundayClosed
Monday7 AM–5 PM
Tuesday7 AM–5 PM
Wednesday7 AM–5 PM
ThursdayToday7 AM–5 PM
Friday7 AM–5 PM
Saturday7 AM–5 PM

Services

AC Installation

Complete residential air conditioning system installation for new construction and replacement units.

AC Repair & Maintenance

Diagnostic services, component repair, and routine maintenance for existing systems.

Emergency Service

Same-day or next-day response for system failures, though response times vary per customer reports.

System Diagnostics

Technical inspection identifying issues like drain clogs, refrigerant problems, and electrical faults.

Gas/Propane Line Installation

Gas line setup for fireplace and propane tank connections; one review noted incomplete completion.

Frequently Asked Questions






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