Ballance Heating & Air

Air conditioning contractor
4.1(9 reviews)
101 Bryant St, Fremont, NC 27830
Ballance Heating & Air

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About Ballance Heating & Air

Ballance Heating & Air has served Fremont and surrounding North Carolina communities as a family-rooted heating and cooling contractor. The company holds state licensing for residential HVAC installation and repair, and maintains an A+ rating with the local consumer protection bureau. With nine verified client reviews contributing to a 4.1-star average, the team handles projects ranging from emergency compressor failures to complete ductwork replacement under elevated foundations common throughout Eastern North Carolina neighborhoods.

This contractor distinguishes itself through transparent diagnostic practices. Unlike competitors who may recommend unnecessary replacements, Ballance technicians verbally walk homeowners through each fault code and repair option before presenting solutions. The crew specializes in older ductwork systems found in mid-century Fremont subdivisions, particularly those with crawlspace configurations requiring specialized crawl-space sealing techniques. Customer feedback consistently notes that estimators do not apply high-pressure sales tactics, instead providing written quotes that allow decision-making without time pressure.

Local reviewers Describe specific scenario handling that warrants mention. Daniel Harrell praised the team's responsiveness when replacing ductwork beneath his mother's Fonville-area home, finishing within a quoted timeline despite discovering additional deterioration once panels opened. Joshua Johnston noted a Same-Day arrival within one hour of his morning call during a July heat wave when his outdoor unit ceased functioning entirely. Rachelle Williams mentioned two separate service calls completed in a single visit, with the technician explaining each component failure while recommending repair over replacement for a unit with remaining service life.

What Customers Say

Five of seven published reviewers award five stars, with particular praise for refusal to oversell unnecessary services. Two negative reviews exist, both one-star submissions citing billing disputes rather than technical competence. Positive reviewers mention specific technicians by name and describe outcomes: crawlspace duct replacement under elevated homes, compressor failures addressed same-day during summer heat events, and multi-unit visits completing two repair tickets per appointment.

Working Hours

SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
ThursdayToday8 AM–5 PM
Friday8 PM–12 AM
Saturday12 AM–5 PM

Services

AC Repair & Diagnostics

Comprehensive troubleshooting for compressor failures, refrigerant leaks, and thermostat malfunctions using manufacturer-sourced components.

Heating System Repair

Furnace ignitor replacement, heat exchanger inspection, and blower motor service for gas forced-air and electric resistance systems.

Ductwork Installation & Replacement

Complete duct runs for new construction and replacement of aging systems beneath elevated foundations common to Eastern NC.

Preventive Maintenance Tune-Ups

Seasonal check-ups including filter replacement, coil cleaning, refrigerant topping, and electrical connection tightening.

Indoor Air Quality Assessment

Filter upgrades, duct sealing evaluation, and ventilation flow testing for homes with allergy concerns or humidity imbalances.

Frequently Asked Questions