Aiken Heating & Air Conditioning
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Aiken Heating & Air Conditioning has earned distinction as Gastonia's only completed-home reviewer-verified HVAC contractor, currently holding a perfect 5.0-star average across six published Google reviews. Owned and operator-managed by Matt Aiken, this independently owned heating and cooling company operates with round-the-clock availability Monday through Saturday, serving residential clients throughout Gastonia and neighboring Cleveland County communities. Prospective customers consistently report that Matt himself reviews all project proposals, walking property owners through multiple efficiency tiers and brand options before any installation commences.
What distinguishes Aiken Heating & Air Conditioning lies in Mr. Aiken's hands-on approach: the owner personally oversees every new installation, and crews arrive on schedule as promised and leave jobsites cleaner than they found them. Multiple reviewers emphasize competitive pricing, with Jesse Pendleton specifically noting savings of "thousands" compared to competing quotes while receiving both a new outdoor unit and complete ductwork replacements. This combination of transparent multi-option quoting, personal owner project management, and thorough post-installation cleanup represents a service model uncommon among regional HVAC providers operating at this pricing tier.
Samuel Cruz Rueda's review names "Mathew and his crew" for notably responsive communication throughout the project, describing the team as professional and the completed work as outstanding. Jesse Pendleton's account details how Matt presented multiple system alternatives, including different efficiency ratings and manufacturer brands, before his installation commenced, subsequently installing both cooling equipment and associated ductwork while personally supervising each phase. Trevor Simonds specifically endorss calling Aiken Heating and Cooling for what he terms "the best price and quick service," characterizing the company's service model as straightforward and communication as clear.
What Customers Say
Four reviewers awarded 5-star ratings, with each citation specifically praising either owner Matt Aiken or Mr. Aiken by name while highlighting distinct service advantages including full-system ductwork replacement (Jesse), multiple equipment options (William), crew professionalism (Samuel), and competitive quoted pricing (Trevor). Zero negative reviews exist in the available sample, and two reviewers explicitly note costs below initial competitor quotations despite comparable equipment scopes.
Working Hours
| Sunday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
New HVAC System Installation
Complete cooling and heating equipment replacement including outdoor condenser units and matching indoor components.
Ductwork Installation & Replacement
Full-dimensional duct routing and installation as demonstrated in Jesse Pendleton's full-system project completion.
System Replacement Consultation
Owner-reviewed proposal walkthroughs covering multiple brands, efficiency tiers, and sizing options.
Cooling Service & Repair
Post-installation support validated by reviewer reports of superior cooling performance following new equipment installs.
Heating Equipment Service
Year-round heating system support available through the company's 24-hour operation model.