Wrenches and Ratchets Auto Repairs

Is this your business?
Manage your details and start getting customer inquiries. Takes about a minute by phone.
Claim Your Free PageClaiming is free. Featured placement is optional, $99/mo.
About Wrenches and Ratchets Auto Repairs
Wrenches and Ratchets Auto Repairs operates in Gastonia, North Carolina, as a full-service auto repair facility holding a 4.2-star rating drawn from 107 customer reviews. The shop maintains standard weekday hours from 8 AM to 6 PM, with Saturday service available until 5 PM and Sunday marked as closed. Located in Gaston County, this independent repair shop serves local vehicle owners requiring diagnostic work, brake service, and routine maintenance. The review portfolio reflects a business that attracts both commendation for technical competence and criticism regarding pricing transparency, with the full spectrum of feedback informing potential customers of what to expect when scheduling service.
With no web presence to showcase specific brand partnerships or specialized certifications, the shop's differentiating value proposition emerges primarily through customer testimonials describing direct interaction with knowledgeable technicians. Reviewers note the shop handles diverse makes and models, with one customer specifically mentioning successful CV joint replacement on a Lexus RX 330. The absence of a digital storefront means prospective clients rely on word-of-mouth recommendations and firsthand review experiences when evaluating whether to entrust their vehicles to this Gastonia mechanic.
Customer stories from reviews reveal a technician named Guy completing specific repairs including CV joint replacement on a luxury vehicle, with one reviewer noting the price charged was extremely reasonable for the work performed. Another reviewer describes receiving same-day service when a starter and battery failed on a Saturday, praising the front desk staff for providing realistic timeframes and upfront pricing. A long-term customer describes a two-decade relationship with the shop, noting warranty coverage on both parts and labor, along with complimentary maintenance inspections that include a checklist of suggested services.
What Customers Say
3 of 107 reviewers report significant dissatisfaction citing perceived overcharging, while 4 reviewers award five stars specifically praising honest pricing, same-day service capability, and technical skill with diverse vehicle makes. Positive reviews mention a technician named Guy by name and highlight warranty coverage on repairs.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 8 AM–5 PM |
Services
Brake Repair & Replacement
Service includes brake pad replacement, rotor service, and brake system diagnostics per reviewer complaints about brake work.
CV Joint & Axle Repair
CV joint replacement specifically noted for Lexus vehicles, addressing driveline vibration and acceleration issues.
Battery & Starter Replacement
Same-day service for no-start conditions, with one reviewer describing Saturday emergency replacement.
Vehicle Inspection Services
State inspection handling, though one reviewer describes issues occurring after passing inspection.
Wheel Bearing Replacement
Wheel bearing service referenced in reviewer complaints about pricing for single-wheel repair.
General Maintenance
Routine service recommendations provided during maintenance visits with checklist of suggested items.