Air Quality Heating & Cooling

Air Quality Heating and Cooling, Inc. has operated from 2200 Sullivan Street in Greensboro since 2000, making it one of the longer-established HVAC providers in the Piedmont Triad. Co-owners Raymond Jackson and Roger Myers oversee a team whose collective experience exceeds 100 years in heating and cooling systems. The company holds a 4.3-star rating from 23 customer reviews, and serves Greensboro alongside surrounding communities in Guilford County and neighboring Alamance County. This contractor handles both residential and light commercial projects, focusing on system installation, repair, and routine maintenance for all major equipment brands.

What distinguishes this contractor is the explicit emphasis on upfront diagnostics and clear communication before work begins. Website materials highlight that the team performs thorough assessments before recommending repairs, and the owner-operators personally guarantee their installation quality. The company maintains around-the-clock availability on weekends specifically for emergency service calls, a practical arrangement for Piedmont summers when cooling failures create urgent living conditions. Their service menu covers the full range of residential HVAC needs: central air conditioning, heat pumps, furnace heating, and fan motor replacement, with particular attention to system efficiency optimization.

Customer accounts reveal both strong performance and notable gaps. Denise Lineberry described a Friday AC failure where the company dispatched someone the same day, then completed the full installation within days despite being booked solid. She specifically credited Roger and the team for professionalism and speed. However, reviewer Will Stevens detailed a 2018 installation that developed recurring gas odor issues over five years, with the company failing to identify the source and eventually becoming unreachable by phone. Another reviewer, T a E, described a $1,505 repair that failed within three months and poor communication from office staff. These accounts suggest quality varies by technician and job complexity, and prospective clients may benefit from requesting detailed written diagnoses before authorizing major repairs.