D & S Heating & AC

D & S Heating & Air Conditioning operates as an air conditioning contractor serving the Winston-Salem metropolitan area and the broader Piedmont Triad region of North Carolina. The business maintains active licensure under license numbers 18619 and 10143, with technicians holding certifications in certified heat load calculations for every application. Consumer feedback aggregated across 60 verified reviews yields an exceptional 4.8-star average rating, indicating sustained quality performance. The company operates from 5660 Germanton Road in Winston-Salem and can be reached directly at (336) 744-8276.

This contractor distinguishes itself through several measurable commitments. All installations undergo rigorous heat load calculation procedures to ensure properly sized equipment for each structure, a practice that prevents common efficiency losses from undersized or oversized systems. The company maintains a virtual home comfort showroom, allowing prospective clients to explore system options before scheduling on-site consultations. Service philosophy emphasizes performing only necessary repairs rather than recommending expensive replacements, a principle reflected in documented cases where competitors quoted $9,000 for work D & S completed for a fraction of that cost.

Customer testimonials document specific scenarios demonstrating service responsiveness. Multiple reviewers describe same-day technician dispatch during extreme summer heat when residential cooling failed entirely, with one instance recording arrival within two hours of the initial service call and issue resolution within a single hour. Another review credits a technician with arriving the same day of contact, providing pricing and timeline estimates promptly, and completing installation ahead of schedule. Reviews attribute particular competence to team members including David Carter, described as fixing AC issues efficiently with meticulous cleanup protocol including carpet protection and drop cloths, and Shaw noted for professional courtesy during emergency response. The documentation also includes an instance where a competitor quoted $9,000 for a repair that D & S completed for $350, performing only the work that was actually necessary.