High Point Refrigeration & Air Conditioning Company

HVAC contractor
4.2(50 reviews)
1217 Rail St, Greensboro, NC 27407
High Point Refrigeration & Air Conditioning Company

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About High Point Refrigeration & Air Conditioning Company

High Point Refrigeration & Air Conditioning Company has built a presence in Greensboro, North Carolina, holding a 4.2-star rating drawn from 50 customer reviews. The contractor operates Monday through Friday from 8 AM to 5 PM, providing service calls across the Piedmont Triad region. Business listings indicate a focus on both refrigeration systems and traditional HVAC equipment, serving both residential households and commercial clients who require walk-in coolers and commercial refrigeration units.

Based on customer testimonials, this contractor distinguishes itself through rapid response capabilities and willingness to accommodate urgent situations. One reviewer documented receiving same-day service when their system failed, with technicians arriving within hours of the initial call. Another case involved a Saturday service call on a day the shop typically remains closed, completed specifically to address a household with an infant. The company handles repair diagnostics, compressor replacements, and system part sourcing, though cost discussions appear in multiple reviews reflecting the premium nature of emergency and specialized refrigeration work.

Customer experiences reveal named interactions with the owner Joshua and technicians who handled specific repair scenarios. A residential client with a new baby described technicians working late into the evening and returning early Saturday morning to complete repairs. Conversely, a commercial client reported dissatisfaction with a walk-in cooler compressor replacement, citing warranty concerns and communication gaps. These contrasting accounts suggest service quality may vary by job complexity and client situation.

What Customers Say

Three verified customer reviews yield a 3.3 average rating. Positive reviews (4-5 stars) cite rapid response and technician dedication, while the single 1-star review centers on warranty disputes and communication failures. Two of three reviewers specifically mention cost as a factor, with repairs ranging from $500 to over $2,000 depending on equipment scope.

Working Hours

SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
ThursdayToday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed

Services

Commercial Refrigeration Repair

Diagnoses and repairs walk-in coolers, reach-in units, and commercial refrigeration systems for businesses.

HVAC System Repair

Fixes heating and cooling systems including compressor replacements, refrigerant handling, and part sourcing.

Emergency Same-Day Service

Prioritizes urgent calls, particularly for households with vulnerable occupants like infants.

System Diagnostics

Identifies malfunction causes efficiently, with technicians completing assessments within hours of arrival.

Parts Procurement

Sources appropriate replacement parts to ensure system compatibility and functionality.

Preventative Maintenance

Services equipment to maintain operation and extend system lifespan.

Weekend Service Calls

Accommodates Saturday appointments for critical repairs outside standard business hours.

Residential HVAC Service

Handles home heating and cooling systems, including emergency calls during extreme weather.

Frequently Asked Questions