Lennox Stores (Parts Plus)

Heating equipment supplier
4.7(27 reviews)
7908 Industrial Village Rd Suite A, Greensboro, NC 27409
Lennox Stores (Parts Plus)

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About Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) operates in Greensboro, North Carolina as a heating equipment supplier serving the Triad region. With a 4.7-star rating accumulated across 27 customer reviews, this Lennox-recognized dealer has built a solid reputation among local HVAC professionals. The store maintains standard weekday hours from 7:30 AM to 4:30 PM, closing on weekends. As a parts-focused distributor rather than a residential installation contractor, the business primarily supplies genuine Lennox components, tools, and equipment to licensed HVAC technicians and heating/cooling companies throughout the Greensboro area and surrounding communities.

The Greensboro location distinguishes itself through direct access to Lennox manufacturer resources, including warranty claims processing, cross-reference parts lookup, and AHRI-certified equipment matchup tools. The store carries a clearance center with discounted inventory and offers financing solutions through US Consumer Finance and Canadian Consumer Finance programs for commercial leasing arrangements. Technicians can utilize in-store proposal building tools and sales dashboards for job costing. The parts selection includes hard-to-find components, multiple reviewers note Bruce located warranty parts that were unavailable anywhere else in the country, demonstrating the store's sourcing capability within the Lennox distribution network.

Customer testimonials reveal specific service scenarios that illustrate the store's value. When a reviewer's customer faced a heating and air conditioning emergency, Bruce at the Greensboro branch sourced warranty parts not in stock anywhere in the States, coordinating with the dealer's customer to resolve the issue. Another reviewer noted Bruce consistently goes the extra mile for his dealers, providing timely counter service that gets HVAC technicians in and out efficiently. The single one-star review indicates this operation functions as a contractor-only parts supplier, businesses without an established account may not be able to make purchases, which aligns with the B2B distribution model.

What Customers Say

Six of eight reviewers award five stars, with all positive reviews praising Bruce by name for knowledgeable assistance, parts sourcing, and going above and beyond. The sole one-star review cites account requirements preventing retail-style purchases, which is typical for distributor operations serving licensed contractors.

Working Hours

SundayClosed
Monday7:30 AM–4:30 PM
Tuesday7:30 AM–4:30 PM
Wednesday7:30 AM–4:30 PM
ThursdayToday7:30 AM–4:30 PM
Friday7:30 AM–4:30 PM
SaturdayClosed

Services

Lennox Genuine Parts Supply

OEM replacement components, burners, heat exchangers, and compressor units for all Lennox residential and commercial equipment lines.

Warranty Claims Processing

In-house warranty claim filing and parts replacement coordination directly through Lennox manufacturer documentation.

Parts Cross-Reference Lookup

Digital tool matching competitor brand components to equivalent Lennox part numbers for substitution.

AHRI-Certified Equipment Matchup

Official tool for verifying equipment efficiency ratings and compatibility when specifying replacements.

Commercial Equipment Financing

Leasing arrangements and consumer finance programs for contractors purchasing inventory or equipment on credit.

Clearance Center Inventory

Discounted overstock and discontinued parts available at reduced pricing through the online portal.

Repair Part Finder

Digital search tool allowing technicians to locate specific components by model number or symptom description.

Frequently Asked Questions