Michael & Son Services

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About Michael & Son Services
Michael & Son Services operates as a heating contractor serving Greensboro and the broader Piedmont Triad region, with multiple locations throughout North Carolina and Virginia. The company maintains a 4.9-star rating accumulated across 1,712 customer reviews, reflecting consistent service quality in a competitive market. Their 24-hour availability addresses the demands of seasonal heating emergencies, particularly during winter months when furnace failures create urgent household situations.
The company distinguishes itself through NATE-certified technicians, ensuring standardized expertise for heating system diagnostics and installations. Their service offerings extend beyond traditional heating work to include cooling, plumbing, and electrical divisions, enabling multi-trade solutions for homeowners. A membership plan provides proactive maintenance scheduling with priority service during peak demand periods, addressing the common challenge of securing same-day appointments during extreme temperature events.
Customer reviews highlight individual technicians making measurable differences in service outcomes. One reviewer described ZAC achieving efficient gas water heater installation within the timeframe originally communicated. Another review documented Dillon handling electrical work including three outlets and two light fixtures with careful attention, including crystal fixture assembly requiring scaffolding. These accounts demonstrate service delivery standards that generate strong referral recommendations.
What Customers Say
Of twelve sampled reviews, nine specifically name individual technicians and commend their communication and craftsmanship. Five-star ratings dominate the feedback, with recurring mentions of diagnostic clarity and respectful home interaction. Negative feedback centers on pricing perception rather than technical competency or service completion.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heat Pump Repair & Installation
Installation and repair services for heat pump systems, covering both traditional and ductless configurations common in Piedmont climate zones.
Furnace Repair & Installation
Full furnace repair services and new system installations, performed by NATE-certified technicians with diagnostic expertise.
Heating System Tune-Ups
Preventive maintenance inspections keeping heating systems operating efficiently through seasonal transitions.
Central AC Services
Cooling system repair and installation, including new Carrier system options for homeowners upgrading efficiency.
Air Quality Solutions
Indoor air quality assessment and treatment addressing ventilation and filtration for residential environments.
Plumbing Drain & Water Heater Services
Drain clearing, water heater replacement including tankless installations, and gas line repairs performed by licensed plumbers.
Electrical Panel & Generator Services
Electrical panel upgrades, whole-home rewiring, and generator installation for backup power protection.