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Claim This BusinessAbout Pro Cool Inc
Pro Cool Inc delivers commercial heating and cooling solutions across the Piedmont region of North Carolina from their Greensboro base. With a 4.8-star average across nine verified client reviews, this contractor has earned recognition among regional businesses. Their service territory stretches from Salisbury east to Reidsville, north through Burlington, and west to Clemmons. Operating hours run Monday through Friday from 7:30 am to 4:30 pm, and the company handles maintenance, repairs, and full system replacements for commercial clients throughout this corridor.
What distinguishes Pro Cool Inc is their exclusive focus on commercial and industrial HVAC systems. The company's own messaging positions this specialization as foundational to their service philosophy, targeting businesses rather than residential properties. Client testimonials specifically praise their diagnostic approach, their technicians investigate underlying causes rather than applying temporary fixes. This method resonates across reviews from multiple business types, from manufacturing facilities to professional offices.
Client feedback names specific team members and the scenarios they addressed. Chris receives multiple mentions across reviews, with clients noting his honesty and his ability to diagnose problems accurately on the first visit. Curtis worked alongside Chris on at least one service call where they identified the issue within ten minutes. Another reviewer describes working with Chelsea as a positive experience. A consistent thread across positive reviews emphasizes that these technicians provide solutions aligned with client budgets while maintaining professional conduct throughout the service process.
What Customers Say
Seven of nine reviewers award five stars, with particular praise for diagnostic accuracy and honest assessments. One three-star review cites their commercial-only focus as a limitation for homeowners seeking residential service. Multiple reviewers specifically mention Chris or Curtis by name and highlight same-day responsiveness during urgent situations.
Services
Commercial AC Repair
Diagnostic services and corrective repairs for business heating and cooling systems experiencing operational failures.
Preventive Maintenance
Scheduled servicing designed to extend equipment lifespan and reduce unexpected breakdowns in commercial settings.
System Replacement
Full removal and installation of new commercial HVAC equipment when existing systems reach end of functional life.
New Construction Installation
Design and installation services for heating and cooling systems in newly constructed commercial buildings.