Probus: Heating & Cooling

Probus: Heating & Cooling operates from Greensboro, North Carolina, delivering residential and light commercial HVAC solutions across the Piedmont Triad region. Owned and led by Jaxon Barber, this licensed contractor maintains a perfect 5.0-star average rating gathered from 27 client reviews, reflecting consistent service quality and technical competence. The company specializes in air conditioner and furnace installation, preventive maintenance programs, and emergency repair services, offering what they call the "Probus Plan", a customizable service agreement designed to provide year-round coverage and energy savings for homeowners.

What distinguishes Probus from other regional contractors is their dedication to same-day service responsiveness and transparent project management. Jaxon Barber stays on-site throughout installations, personally overseeing crews and ensuring work aligns with quoted specifications. Their service offerings extend beyond standard heating and cooling equipment to include custom system design utilizing industry-standard techniques, comprehensive indoor air quality solutions, and ventilation system installation. The company handles projects ranging from new construction mechanical systems to replacement of aging equipment nearing the end of operational lifespan.

Customer testimonials consistently highlight specific technicians and memorable service scenarios. One reviewer described Jaxon arriving within an hour on a snowy Saturday morning to repair a heating system, having located the necessary part early that same day. Another household called after their heating failed on a Friday evening during sub-zero temperatures, with Jaxon being the only contractor among five contacted who responded same-day, the system was restored by mid-morning Saturday. Reviewers repeatedly mention the crew removing shoes before entering homes, working efficiently within a single day, and providing upfront quotes that compared favorably against competitors.