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Claim This BusinessAbout Spainhour
Spainhour Heating and Air operates as a family-owned HVAC contractor serving Greensboro, High Point, Thomasville, and Winston-Salem along with surrounding communities in central North Carolina. The contractor maintains a perfect 5.0-star rating across eleven customer reviews, reflecting consistent service quality that keeps homeowners returning year after year. Specializing in both residential and commercial heating and cooling systems, the business handles all HVAC makes and models, providing on-site diagnostics and repair solutions without requiring customers to transport equipment to a shop location.
The company distinguishes itself through transparent pricing and practical repairs rather than recommending system replace ments when fixes suffice. Their on-site service model means technicians arrive at customer locations fully equipped to diagnose and resolve issues during the first visit. As a local business with direct community ties, reviewers note the technicians take genuine interest in treating customers fairly and explaining options before proceeding with work. The business prioritizes cost-effective solutions that extend the operational life of existing systems.
Customer reviews highlight specific scenarios demonstrating the company's problem-solving approach. For one homeowner with an aging oil furnace that multiple competitors refused to service, a technician diagnosed a simple fuel supply issue at the oil filter that restored heat immediately at minimal cost. Another reviewer described a significant repair that competing companies quoted between five thousand and ten thousand dollars, which Spainhour resolved for under five hundred. Technician Terry was specifically referenced by a reviewer as knowledgeable and trustworthy, though the review does not establish his role within the company.
What Customers Say
Six of eleven reviewers awarded five-star ratings, with multiple customers noting the company repaired systems that other contractors could not fix or quoted dramatically higher prices. Keywords appearing across positive reviews include fair pricing, quick service, knowledgeable technicians, and keeping older systems operational.
Services
Heating System Repair & Maintenance
Diagnose and repair furnace components including burners, ignitors, thermostats, and heat exchangers for all HVAC brands.
Cooling System Repair & Maintenance
AC tune-ups, refrigerant recharging, compressor troubleshooting, and condenser coil cleaning for residential and commercial units.
New System Installation
Install replacement heating and cooling systems including gas packs and complete HVAC upgrades for homes and businesses.
Commercial HVAC Services
On-site heating and cooling service for commercial properties including office buildings and retail spaces.
Emergency HVAC Repair
Same-day or next-day response for heating failures, AC breakdowns, and other urgent HVAC emergencies.
System Diagnostics & Estimates
Professional assessment of existing system condition with transparent cost-effective repair recommendations.