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About Triple A Heating & Cooling
Triple A Heating & Cooling operates as a firefighter-owned HVAC contractor serving Greensboro, North Carolina with a 4.3-star rating accumulated across 17 customer reviews. The business provides heating and cooling services including AC repair, heat pump installation, and furnace repair to residential properties throughout the greater Greensboro metro area. Their standard service window runs Monday through Friday from 8 AM to 5 PM, with the company advertising a 24-hour response time for emergency calls.
The contractor distinguishes itself through competitive pricing and rapid same-day service availability, claimed at up to 24 hours from initial contact. Unlike larger corporate HVAC operations, this Greensboro-based business maintains direct owner involvement on service calls, with named technicians Phil and his team handling installations and repairs personally. The company handles heat pump systems, traditional AC units, and furnace equipment across residential applications, offering both routine maintenance and system overhauls for aging equipment.
Customer reviews highlight specific scenarios demonstrating service quality: reviewer Ross Levin described Phil arriving promptly during extreme summer heat to provide an honest assessment, while kanga311 reported Phil visiting on Memorial Day holiday to complete a system assessment and sending a quote the same evening. Reviewer Cale Murray noted a 19-year relationship with the business spanning multiple system purchases and service calls. One isolated negative review from 2020 cited receipt and documentation issues following a transformer replacement, representing the sole 1-star rating among the dataset.
What Customers Say
Of 17 total reviews, 14 award 5-star ratings mentioning specific technicians by name, with Phil appearing in multiple positive contexts for same-day response and holiday availability. Positive reviewers consistently cite honest assessments and fair pricing, while the single 1-star review from 2020 notes documentation and communication delays after service completion.
Services
AC Repair
Diagnosis and repair of air conditioning units not cooling properly, including transformer replacements and refrigeration repairs.
Heat Pump Services
Installation, repair, and maintenance of heat pump systems for year-round heating and cooling in residential homes.
Furnace Repair
Repair services for furnaces that have stopped working or are producing insufficient heat during cold weather.
HVAC Installation
Complete heating and cooling system installation for new builds or system replacement projects.
System Overhaul
Full replacement of aging HVAC systems including both AC and heating components, as described in customer reviews.
Preventive Maintenance
Regular tune-ups and diagnostics to maintain system efficiency and prevent unexpected breakdowns.