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Claim Your Free PageAbout Climate Master of New Bern
Climate Master of New Bern holds a 4.7-star average across 14 customer reviews in Greenville, North Carolina. The contractor serves residential clients throughout the region, including nearby communities such as Beaufort and the surrounding coastal area. This rating and review volume places the company among the more established local options for homeowners seeking heating and cooling solutions in eastern North Carolina.
Without a company website to reference, specific brand partnerships or specialized certifications cannot be verified. However, the review feedback indicates the business handles full HVAC system replacements as well as emergency repair work across its service territory.
Several reviewers highlight specific technicians who delivered exceptional service under difficult circumstances. One customer describes Jimmy arriving at their home the same afternoon they called, diagnosing the issue and restoring system operation within hours. Another review names Brian responding on a holiday weekend, providing updates while en route and completing repairs at a fraction of the expected cost. A third customer recounts Brian working for several hours to resolve an issue that another contractor had left unfinished, explaining each step of the diagnostic process thoroughly. These accounts reflect a company culture prioritizing responsiveness and thorough communication, with technicians willing to travel significant distances and work extended hours to resolve customer emergencies.
What Customers Say
Four of five detailed reviews mention same-day or emergency response capabilities, with technicians traveling up to two hours to reach customers. Positive reviews cite diagnostic skill and fair pricing, while one reviewer expresses dissatisfaction without detailed context.
Services
HVAC System Replacement
Complete installation of new heating and cooling systems for residential properties, including removal of older units.
Emergency HVAC Repair
Urgent repair services for system failures, with response times ranging from same-day to evening appointments.
Diagnostic Services
System assessment and troubleshooting to identify issues, with technicians explaining findings to homeowners.
Preventive Maintenance
Regular service calls to maintain system performance and extend equipment lifespan.
Coil Repair and Replacement
Resolution of cooling system coil issues, including warranty-covered replacements for qualifying defects.