Eastern Plumbing

Eastern Plumbing operates as a fully licensed plumber in Greenville and New Bern, serving residential, commercial, and industrial clients throughout eastern North Carolina. The company holds NC License #28579 and maintains certifications in backflow prevention testing, Rinnai tank-less water heaters, and fuel gas piping for both LP and natural gas systems. With 105 verified customer reviews averaging 4.3 stars, the business has built a two-decade track record of diagnostic skill and reliable repairs. The team provides 24-hour emergency response, upfront pricing with no hidden costs, and service agreements for ongoing maintenance. Located in Greenville with a second location in New Bern, the company donates to the ECU Alumni Association and supports local organizations including the Pitt County Girls Softball League and Greenville Little League.

What distinguishes Eastern Plumbing is their manufacturer certifications and specialty equipment expertise. The company is certified to install and service Rinnai tank-less water heaters, with established relationships with A.O. Smith and Pro-Flo for water heater replacements. As a certified backflow prevention tester, they handle commercial backflow device testing and installation, a service many residential plumbers do not offer. Their technicians use diagnostic photography to show homeowners the before-and-after state of repairs, providing transparency that builds trust. The company is fully insured and maintains good standing with the Better Business Bureau, offering service agreements that allow homeowners to prepay for scheduled maintenance rather than calling during emergencies.

Reviewers describe specific technicians who handled memorable service calls. Dylan arrived same-day during an ice storm to repair pipes, photographing the damage before and after the repair. Aaron persisted under a house until he located a leak that initial inspection missed, explaining the problem clearly to the homeowner. DJ and Cole answered questions throughout a service call and offered preventive maintenance advice, with the service charge applied to the final bill. One reviewer noted the plumber who initially failed to show for a scheduled appointment was replaced by Eastern Plumbing, allowing the homeowner to keep their original same-day slot. The company's response time matters: one negative review cited a two-hour delay without return call during an out-of-town water emergency, while positive reviewers consistently praise on-time arrival and accurate estimates.