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About Grace Services of the Upstate LLC
Grace Services of the Upstate LLC has earned a perfect 5.0-star rating across 13 client reviews since establishing in Greenville, North Carolina. Owner Cliff operates this family-owned HVAC company with a commitment to Christian values, serving residential customers throughout the greater Greenville area. The company handles heating and cooling system repairs, installations, and maintenance for homeowners who need reliable service from a contractor they can trust.
What distinguishes Grace Services from competitors is their willingness to solve problems other contractors leave behind. Multiple reviewers describe Cliff correcting shoddy workmanship from previous HVAC companies, effectively serving as a rescue service for botched installations. The company prioritizes budget-conscious solutions, with reviewer Isaac Gruchow noting Cliff found an affordable option and completed installation within the same week when other companies could not even schedule a service call.
Customer stories reveal why Grace Services has become a trusted name. When Yolima Lora's AC failed on Independence Day morning, Cliff diagnosed and repaired the issue the same day. After Isaac Gruchow explained his 70-year-old mother was home during a heat wave, Cliff rearranged his schedule to provide an after-hours appointment despite being booked solid for over a week. Ashley Thornburgh's family endured four days of delays from another company before Cliff stepped in and restored their cooling system promptly.
What Customers Say
All eight reviewers award 5 stars, with Cliff named directly in five reviews as the technician delivering service. Three reviews specifically mention emergency or same-day response, while two highlight budget-friendly solutions and fair pricing. One reviewer notes a 20-year relationship with the company, indicating long-term customer loyalty.
Services
AC Repair & Maintenance
Cooling system diagnostics, repairs, and tune-ups to restore and maintain performance.
Heating System Service
Furnace and heating equipment repair and maintenance for residential systems.
HVAC Installation
New heating and cooling system installation with budget-conscious options available.
Emergency HVAC Service
Same-day and after-hours response for system failures during heat waves or holidays.
System Correction & Retrofit
Correcting improper installations and repairs performed by other contractors.
Preventive Maintenance
Regular service calls to keep existing HVAC systems running efficiently.