Sam Pollard and Son, Inc. Heating, Air Conditioning, Plumbing, and Electrical

Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Sam Pollard and Son, Inc. Heating, Air Conditioning, Plumbing, and Electrical
Sam Pollard and Son, Inc. has served Greenville, North Carolina since 1948, making it a cornerstone of the community with more than seven decades of continuous operation. The company holds North Carolina license #17733 and maintains full licensing and insurance coverage across heating, air conditioning, plumbing, and electrical trades. With 59 customer reviews averaging 4.1 stars, the business serves not only Greenville but also Washington, Kinston, Tarboro, and surrounding eastern North Carolina communities. This fourth-generation family operation combines deep local roots with comprehensive mechanical services under one roof.
What distinguishes Sam Pollard and Son from competitors is their in-house sheet metal duct fabrication capability, allowing custom ductwork solutions rather than relying on third-party suppliers. The company provides 24-hour emergency service for urgent heating and cooling failures, a critical feature during Carolina summers and occasional winter freezes. They offer financing options for approved credit, making major system replacements more accessible, and provide a senior citizen discount that acknowledges older homeowners on fixed incomes. Payment processing includes all major credit cards, simplifying billing for customers who prefer not to handle cash or checks after service completion.
Customers repeatedly name specific technicians who handled their problems, suggesting a consistent team of skilled professionals. Anthony earned specific praise for repairing a tankless water heater, while Anthony and Chris together resolved a kitchen sink issue and took time to explain the needed repairs to the homeowner. Another reviewer noted that Anthony and William used camera technology to show customers exactly what was happening inside their pipes, turning a repair visit into an educational experience. These named encounters suggest a culture where technicians take ownership of problems and communicate clearly with homeowners throughout the service process.
What Customers Say
Across 59 reviews, four customers specifically named technicians Anthony, Chris, or William in positive contexts, describing them as knowledgeable, courteous, and thorough. Positive reviews emphasize quick response times and effective repairs, while a single 1-star review from 2019 cited communication delays around a drainage installation issue. The majority of reviewers rate the company 5 stars and recommend it for both plumbing and HVAC work.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–2 PM |
| Saturday | Closed |
Services
Heating Repair & Maintenance
Furnace and heat pump repair, tune-ups, and preventive maintenance to extend equipment life and improve efficiency.
Air Conditioning Services
AC repair, installation, and maintenance for residential systems, including emergency service during summer months.
Plumbing Repairs
Comprehensive plumbing repairs from leaky pipes to fixture replacements, handled by licensed professionals.
Water Heater Services
Repair and replacement of traditional and tankless water heaters, with specific expertise noted in reviews.
Sheet Metal Fabrication
Custom in-house sheet metal duct fabrication for installations and replacements requiring non-standard ductwork.
Electrical Services
Residential electrical repairs and installations provided as part of the full-service mechanical contractor offering.
Preventive Maintenance Programs
Scheduled maintenance services designed to prevent costly breakdowns and maintain system efficiency year-round.