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About Pinnacle Plumbing Solutions, Inc
Pinnacle Plumbing Solutions, Inc has built a strong presence in Hendersonville, North Carolina, earning a 4.9-star rating across 323 verified reviews. This independently-owned contractor serves residential and commercial clients throughout the greater Hendersonville area, including neighboring communities in Buncombe and Transylvania counties. The company operates with a full North Carolina plumbing license and maintains a fleet of service vehicles ready to respond to both scheduled appointments and urgent calls.
While the company's website was not accessible at the time of this review, customer feedback consistently highlights their commitment to transparent pricing and flexible repair options. Multiple reviewers specifically mention being presented with cost-effective alternatives to more expensive repairs, demonstrating a customer-first approach that prioritizes honest assessments over upselling.
Customer testimonials reveal a track record of handling challenging situations with remarkable responsiveness. Linda B. described how Samuel arrived a day earlier than scheduled to address a major toilet leak that had already spread to four rooms, completing repairs and leaving everything in pristine condition. Jenny shared how Mitch rearranged a packed schedule during the Christmas season to resolve a critical water heater failure the same day, preventing hundreds of dollars in potential damage. Technicians Samuel, Anthony, Mitch, and John receive repeated praise for their technical skill, professionalism, and thorough cleanup.
What Customers Say
Eight recent reviewers universally award 5 stars, with four specifically mentioning emergency or same-day service. Samuel is named by five customers, Anthony by two, and Mitch by two. Reviewers consistently highlight honest cost assessments, with Michael Arcara noting a cheaper repair option was presented, and Jenny praising money-saving solutions.
Services
Emergency Leak Repair
Rapid response for pipe leaks, toilet leaks, and water heater failures, including same-day service for urgent situations.
Water Heater Installation & Repair
Installation and replacement of hot water heaters meeting all local code requirements, with same-day service available.
Drain & Sewer Clearing
diagnosis and clearing of drains affected by leaks or clogs, with thorough post-service cleanup.
Toilet Repair & Replacement
Fixing toilet leaks and malfunctions, including major leak scenarios affecting multiple rooms.
Commercial Plumbing Services
Emergency and scheduled plumbing services for commercial properties, with repeat clients served.