Hickory Heating And Cooling Repair LLC

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Claim This BusinessAbout Hickory Heating And Cooling Repair LLC
Hickory Heating And Cooling Repair LLC has built a devoted client base across the Hickory metro area, earning a 4.9-star average across 721 verified reviews. Founded by Todd, the company operates as a full-service residential HVAC contractor serving surrounding Burke County and Lincoln County communities. The team holds proper licensing for North Carolina and maintains a strong reputation for showing up when scheduled, completing work within the promised timeframe, and standing behind their craftsmanship with no unexpected charges appearing on final invoices.
Unlike volume-driven operations that cycle through technicians, this company assigns experienced crews who stay on a job until completion. Reviews document multi-day projects involving complete heating and cooling system replacements, custom sheet-metal fabrication for heat pump outdoor units, and comprehensive ductwork renovation in historic residences exceeding 100 years old. Customers repeatedly mention the team protected flooring, used carpet runners, and left workspaces cleaner than they found them, suggesting attention to detail that extends beyond mechanical competence.
Homeowners in the Hickory area have relied on Todd and Matt for diagnoses that previous contractors missed. One reviewer described a same-day arrival during a bitter cold spell that restored heat to a household with young children. Another documented a three-day transformation including zone system setup where technicians called back the next day to confirm everything performed as designed. The office staff, particularly Julie, provides the scheduling coordination that keeps service calls organized and customers informed throughout the process.
What Customers Say
Every reviewer rated the company 5 stars, with 6 of 7 cited customers emphasizing the team arrived on schedule and completed work without requiring follow-up visits. Multiple reviewers contrasted their upfront pricing against lower initial quotes from competitors, concluding the higher cost reflected superior service quality.
Working Hours
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 8 AM–5 PM |
| WednesdayToday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Complete Furnace Installation
New furnace installation including equipment selection, removal of old units, and proper setup for safe residential operation.
Air Conditioning Compressor Replacement
A/C compressor installation and replacement, with documented experience handling compressors in existing systems.
Ductwork Renovation
Complete ducting replacement and modification, including solutions for older homes with outdated duct systems.
Heat Pump Service
Outdoor heat pump unit maintenance including sheet metal work and custom fabrication for exterior installations.
System Diagnostics
Heating and cooling system evaluation with clear explanation of required repairs before work begins.
Zone System Installation
Multi-zone heating and cooling setup ensuring independent temperature control across different areas of the home.