John Michael & Associates, Inc.

John Michael & Associates, Inc. operates as a dedicated appliance repair service in High Point, North Carolina. The business maintains a 4.7-star rating drawn from 200 customer reviews, reflecting consistent service quality across the local market. Their physical location sits at 1620 Eastchester Road, Suite 104, serving residents throughout High Point and the surrounding communities. The company handles major household appliances including refrigerators, dishwashers, washing machines, dryers, ranges, freezers, microwaves, wine coolers, and water filtration systems. Their service hours run Monday through Friday from 9 AM to 4:30 PM.

What distinguishes this contractor from competitors is their commitment to same-day or next-day repair availability, a promise they fulfill in most circumstances. Their technicians undergo factory training and certification, and the business backs all repairs with a guarantee. The company maintains partnerships with major retail chains, including contracted service work through Lowe's, which speaks to their professional standing in the industry. A reviewer noted their willingness to recommend solutions that serve the customer's best interests even when it means less revenue for the business, suggesting an integrity-first approach uncommon in the service trade.

Customers repeatedly mention technician Tom in their feedback, with one reviewer detailing multiple visits to address a stubborn refrigerator compressor issue that ultimately required manufacturer intervention. Another client, Stephanie Ingle, praised the same-day dispatch when her Kenmore refrigerator failed, highlighting the technician's prompt arrival, clear diagnosis, and transparent communication without upselling or unexpected charges. The Williams family specifically noted their technician's follow-up call the next day to confirm everything functioned properly, illustrating the kind of post-service accountability that generates loyal referrals.