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Claim This BusinessTriad Heating & Cooling, Inc. has kept Triangle area homes comfortable since the early 1980s, when founder Danny Ward launched the company from Asheboro to fill a gap in trustworthy heating and air conditioning service. Today the company maintains a 4.9-star rating across 137 customer reviews, with licensing and 24-hour availability that reflects their commitment to reliability. Serving High Point, Randleman, Asheboro, and surrounding North Carolina communities, Triad operates as a full-service residential and commercial HVAC contractor offering installation, repairs, and maintenance.
What distinguishes Triad Heating & Cooling is their dedication to what they call the Gold Jacket Service, a standard of workmanship that emphasizes transparency and attention to detail. As an authorized American Standard dealer, the company provides equipment from major manufacturers including Aprilaire indoor air quality products, geothermal systems, and whole-home generators. Their financing program allows homeowners to manage costs through monthly payments, while maintenance agreements bundle tune-ups, parts, andPriority service into cost-saving plans.
Customer reviews consistently highlight specific technicians who arrive when promised and explain repairs before proceeding. Jeff Barnes once traveled to a customer's home in 17-degree weather on a Sunday to restore furnace and heat pump function. Technician Zach has been praised for teaching homeowners filter changes while making them feel comfortable during service calls. These documented scenarios reflect a pattern across reviews where technicians prioritize clear communication and timely arrivals.
All 137 customer reviews on the company's website carry 5-star ratings, with technicians Jeff, Zach, and Tony named positively across multiple testimonials describing same-day emergency response and transparent diagnostic explanations.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Gas furnaces, heat pumps, and geothermal systems serviced and installed with manufacturer warranty support.
AC repair, maintenance, and new equipment installation for residential and commercial properties.
Professional ductwork cleaning to improve HVAC efficiency and indoor air quality.
Installation of ductless systems for zoned heating and cooling in older homes or additions.
Aprilaire humidifiers, dehumidifiers, and whole-home air filtration systems.
Commercial heating, cooling, refrigeration, and sheet metal fabrication for businesses.
Annual agreements covering inspections, cleanings, and priority scheduling for subscribers.