Race Chase Services Inc

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About Race Chase Services Inc
Race Chase Services Inc operates as a transportation provider in Hope Mills, North Carolina. The business maintains a limited online presence with no listed phone number or website, making direct contact challenging for prospective customers. Based on available review data, the company has accumulated 7 customer reviews yielding a 2.1-star average rating, indicating significant customer dissatisfaction. The business appears to handle delivery operations within the local Hope Mills area and surrounding communities in Cumberland County.
The company holds a delivery contractor relationship with FedEx, handling package distribution within its service territory. Customer reviews highlight concerns about staff interactions, with multiple reviewers citing specific incidents involving office personnel and on-road drivers. The negative feedback pattern centers on communication issues and driving conduct rather than service delivery mechanics. A minority of reviewers report positive experiences, specifically noting courteous driver interactions.
Customer reviews name specific employees including Sharon in the office, driver Byron, and multiple FedEx delivery personnel. One reviewer documents an incident on a private driveway where a driver operated at excessive speed, creating a hazardous situation recorded on video. Another reviewer describes a near-miss collision at a curbside pickup location. Positive reviews cite individual drivers as friendly and professional. The contrast between negative and positive experiences appears to correlate with specific employee interactions rather than systemic service policies.
What Customers Say
Three of five detailed reviews cite specific employee interactions, with two negative experiences naming Sharon in the office and one positive review praising driver professionalism. Negative reviews consistently mention driving safety concerns, while positive reviews focus on staff demeanor. The rating split shows 1 star from four reviewers versus 5 stars from one reviewer.
Services
Package Delivery Services
Handles FedEx package distribution within Hope Mills and surrounding Cumberland County areas.
Residential Delivery
Delivers packages to residential addresses, based on customer review references to home deliveries.
Commercial Delivery
Appears to service commercial locations, with one review mentioning Sam's Club curbside pickup.
Local Transportation
Provides local delivery services as a contracted transportation provider.