Air One Cooling & Heating, LLC
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About Air One Cooling & Heating, LLC
Air One Cooling & Heating, LLC operates as a full-service HVAC contractor serving Huntersville, North Carolina, and surrounding communities. The company holds a 5.0-star rating accumulated across 326 customer reviews, reflecting consistent service quality that residents of the Lake Norman area have come to trust. Their service menu covers new system installations, preventive maintenance agreements, indoor air quality solutions, and light commercial projects, with scheduling available Monday through Saturday from 9 AM to 6 PM.
The contractor specializes in system upgrades and replacement projects, offering what appears to be a written quote structure that details equipment prices and scope of work , a practice several reviewers explicitly cited as differentiating them from competitors. Their indoor air quality services address ventilation and filtration concerns common to the humid North Carolina climate, while extended warranties provide coverage beyond standard manufacturer terms. Financing options allow homeowners to manage larger investments without immediate full payment.
Multiple reviewers recount working directly with Billy Massey during their service experiences. One homeowner described a same-day installation after a thorough assessment, while another mentioned the team resolving a heating issue that emerged over a year after the original new system installation. The crew maintained clean work areas, arrived punctually, and took time to explain equipment options. A reviewer noted the company stood behind their work by returning to address the problem without additional charges.
What Customers Say
All five sampled reviewers award 5 stars, with three specifically mentioning Billy Massey by name. Four reviewers discuss new system installations, while one highlights the company's responsiveness to a post-installation issue. Common praise themes include punctuality, clear communication, and reasonable pricing compared to competitor quotes.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | 9 AM–6 PM |
Services
New System Installation
Complete HVAC system installation including AC, furnace, and comfort coil setups with professional placement and code compliance.
System Upgrade & Replacement
Older unit replacement with next-day installation available, including assessment of existing ductwork and venting.
Preventive Maintenance
Annual tune-up services designed to maintain system efficiency throughout the year in the local climate.
Service Agreements
Ongoing maintenance contracts covering regular service visits and priority scheduling for subscribers.
Indoor Air Quality
Ventilation and filtration solutions addressing humidity, allergens, and airborne contaminants common to North Carolina homes.
Light Commercial Services
HVAC installation and maintenance for small commercial properties and businesses in the service area.
Extended Warranties
Additional coverage options beyond standard manufacturer warranties for added homeowner protection.
Financing Options
Payment plans allowing homeowners to finance new system purchases over time rather than immediate full payment.