First Choice AC & Heating
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About First Choice AC & Heating
First Choice AC & Heating has served Indian Trail and the surrounding communities for more than two decades, delivering residential heating and cooling solutions across Union County. The company holds North Carolina license #22645 and maintains an average rating of 4.4 stars from verified customer reviews. Their team consists of certified technicians, each bringing a minimum of three years of field experience to every service call. In addition to Indian Trail proper, the company actively serves neighboring areas including Monroe and the broader Charlotte metro region.
What distinguishes First Choice AC & Heating is their methodical approach to indoor air quality and system longevity. The company offers comprehensive Manual D duct design and Manual J heating load calculations, ensuring new installations match actual household requirements rather than oversizing equipment. They install and service ENERGY STAR compliant equipment and provide ongoing maintenance plans designed to extend system lifespan. Their portfolio includes air cleaners, humidifiers, HEPA filtration systems, and smart thermostat integration, giving homeowners tools to manage indoor air throughout the year.
Customer reviews consistently highlight the team's responsiveness and transparent communication. One reviewer described the technicians as keeping me in the loop on everything they did, praising both speed and efficiency during a recent service call. Another customer noted the company delivered fast response and fast schedule with minimum cost, emphasizing the practical value of their approach. These accounts reflect a service philosophy centered on finishing each project to the customer's personal satisfaction.
What Customers Say
All five customer reviews award five stars, with recurring themes of fast scheduling, transparent communication, and cost-effective repairs. Reviewers specifically mention staff kindness and technician trustworthiness as distinguishing qualities.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | Open 24 hours |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | 8 AM–6 PM |
Services
AC Repair & Maintenance
Diagnosis and repair of all cooling brands plus scheduled maintenance plans designed to prevent system failure.
Heating System Service
Installation and repair of heating equipment including gas piping and comprehensive system diagnostics.
New Equipment Installation
Full residential HVAC installation using Manual J load calculations and proper Manual D duct design.
Indoor Air Quality Solutions
Air cleaners, humidifiers, HEPA filtration systems, and smart thermostats for year-round air management.
Light Commercial HVAC
Commercial-grade heating and cooling services for small businesses and light commercial properties.
Ductwork Design & Installation
Custom Manual D duct design ensuring proper airflow distribution matched to system capacity.