Benson Service Company LLC
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Claim This BusinessAbout Benson Service Company LLC
Benson Service Company LLC serves residential and commercial clients throughout Jacksonville and the surrounding areas of Onslow County with electrical and heating solutions. The company maintains a 4.4-star average rating gathered from 29 customer reviews, reflecting mixed but notably strong feedback from recent clients. Reviewers consistently highlight the company's responsiveness and the technical expertise of their service technicians.
The company addresses a range of electrical issues from main breaker repairs to bathroom exhaust timer replacements. Reviews indicate experience with heating system diagnostics and refrigeration equipment, suggesting capabilities beyond basic electrical work. One reviewer specifically praised the team's ability to diagnose and repair varied problems across multiple system types.
Customer reviews highlight specific positive scenarios involving Kevin, who multiple five-star reviewers credit with resolving their issues. One client described same-day arrival during an urgent situation, while another mentioned receiving a callback within minutes of a weekend message request. A reviewer noted Kevin addressed both garbage disposal wiring and an exhaust timer issue in a single visit. Another client specifically mentioned the technician arrived highly recommended by a family member and did not disappoint.
What Customers Say
Twenty-three of 29 reviewers awarded five stars, praising same-day service, technical skill, and responsive communication. The single one-star review cited unresolved commercial freezer problems and slow follow-up. Five-star reviewers consistently name Kevin as the technician delivering satisfactory outcomes.
Services
Electrical Repairs
Main breaker diagnostics, wiring fixes, outlet and switch replacements for residential and commercial properties.
Heating System Service
Heating repair and maintenance addressed in at least one customer review scenario.
Bathroom Exhaust Timer Installation
Timer replacement and installation for exhaust fans, noted as a completed repair in customer reviews.
Garbage Disposal Wiring
Under-sink electrical work for disposal units, a specific service mentioned in recent reviews.
Commercial Refrigeration Repair
Commercial freezer and refrigeration equipment service, though reviewer satisfaction varied.