Coastal Heating & Air Conditioning Services
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About Coastal Heating & Air Conditioning Services
Coastal Heating & Air Conditioning Services operates as an air conditioning contractor in Jacksonville, North Carolina. The business holds a 4.0-star rating across 4 customer reviews, reflecting a mix of praise for technical work and critical feedback regarding company operations. Homeowners can reach the contractor directly at (910) 347-3515 to request service. The company serves residential customers throughout the Jacksonville metro area, including households with young children and newborns who faced urgent cooling needs during summer heat advisories.
Without a web presence, the specific brand partnerships, specialty certifications, and service guarantees this contractor offers cannot be confirmed from company-published materials. The limited publicly available information prevents a detailed breakdown of their technical capabilities, warranty terms, or any membership in manufacturer programs that might benefit customers seeking rebate eligibility or specialized equipment.
Customer reviews highlight specific technician interactions that shaped service experiences. For Brandie F, technician David arrived same-day during extreme heat while she was pregnant with two young children at home, completing the AC repair within an hour. Sonia C returned to Coastal Heating & Air Conditioning Services after a 2015 experience, noting the technician remained professional, friendly, and thorough across both service visits. One reviewer detailed a concerning incident where a technician struggled in attic conditions during a heat wave, and the company's response to that welfare concern left a lasting negative impression.
What Customers Say
Three of four reviewers awarded 5-star ratings, with specific praise for same-day service, thorough diagnostics, and professional demeanor. The lone 1-star review cited quality work but extreme dissatisfaction with how the company handled a technician suffering in extreme heat conditions.
Services
AC Repair
Diagnostic and repair services for residential cooling systems, including same-day emergency calls.
AC Maintenance
Tune-ups and preventive maintenance to keep systems running efficiently through Jacksonville summers.
New System Installation
Installation of new air conditioning equipment for residential homes.
Heat Wave Emergency Service
Priority response during extreme heat events for households with vulnerable occupants.
Warranty Service
Accepted warranty service transfers from other companies when original contractors cannot schedule promptly.