Edwards
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About Edwards
Edwards serves residential clients in Jacksonville, North Carolina, holding a 4.8-star average across 98 customer reviews. This air conditioning contractor operates Monday through Friday from 8 AM to 5 PM, handling heating and cooling system installations, repairs, and maintenance for homeowners throughout the local area.
What distinguishes this contractor from competitors stems from their pricing transparency and responsive service model. Reviewers consistently note competitive quotes that beat other contractors by significant margins, with one customer saving over $600 compared to other bids. The team prioritizes same-day repairs when possible, avoiding the multi-day wait times that other area contractors reportedly require.
Customer reviews highlight specific technicians who handled memorable service scenarios. One reviewer worked with Debra Edwards throughout a full HVAC replacement, praising her communication and professionalism from start to finish. Another customer specifically named Matt as the friendly, knowledgeable technician who resolved a blower motor issue on a Sunday, completing the repair in about an hour for under $1,000 after another company quoted $3,500 and a multi-day parts wait.
What Customers Say
Five reviewers mention same-day or Sunday service, with three naming specific team members (Debra Edwards, Matt) and praising their communication and expertise. All five visible reviews award 5 stars, noting competitive pricing, honest assessments, and respectful treatment.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair
Diagnostic and repair services for air conditioning systems, including same-day emergency availability.
Heating Repair
Repair services for heating systems, addressing blower motor, ignition, and heating element issues.
HVAC Installation
Complete HVAC system installation for residential homes, including new system setup and replacement of aging units.
Heat Pump Services
Heat pump sales, installation, and maintenance for year-round heating and cooling.
Preventive Maintenance
System tune-ups and scheduled maintenance to extend equipment lifespan and improve efficiency.
Competitive Quotes
Free estimates with pricing that reviewers confirm beats competitor quotes by hundreds of dollars.