Kellum's, Inc.

Kellum's, Inc. operates as an HVAC contractor serving Jacksonville, North Carolina, and maintains a 4.3-star rating compiled from 22 customer reviews. The business maintains standard weekday and weekend hours from 7:30 AM to 4:30 PM, providing coverage across the region. Multiple reviewers confirm the company's consistent dispatch of service technicians within the same day or by the following morning when residential cooling or heating issues arise, indicating reliable availability for urgent requests.

The contractor distinguishes itself through documented responsiveness rather than specialized certifications or unique equipment offerings. Reviewers repeatedly cite same-day service callouts during residential emergencies, with technicians arriving before 10:00 AM when morning temperature failures were reported. One technician identified only as Mike in customer feedback has performed multiple replacement installations and explained system failure causes to homeowners, suggesting experienced staff capable of explaining technical information clearly.

Customer narratives highlight specific scenarios where service technicians provided urgent assistance beyond standard business expectations. One reviewer described a Sunday evening AC failure at a beach property managed through the Monday morning dispatch of a technician who completed repairs before 1:00 PM. Another account noted a technician addressed an 86-degree indoor temperature before 10:00 AM on a Monday morning, additionally identifying and resolving a secondary issue to prevent future problems. These accounts demonstrate capacity for rapid response and anticipatory troubleshooting.